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TROUBLESHOOTING
EN
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel Authorized Service Agent or the Customer Care
Center.
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate.
No electricity at power outlet. Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
Light not
working.
Light not functioning. The LED light cannot be serviced
by the user. Contact your Fisher &
Paykel Dealer or Fisher & Paykel
Authorized Service Agent.
Refrigerator not working. Check refrigerator is turned on at
wall.
Light and
display not
working.
Product in ‘Sabbath Mode’.
Press and hold
, and together
for 4 seconds.
Motor operates
for long periods.
Hot weather. Minimize door openings to allow
temperature to stabilize.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set too
low.
Refer to section ‘Temperature
control’.
Doors not sealing properly. Check that cabinet is level and
gasket seals are clean.
Storage
compartments
too warm.
Temperature setting not
correct.
Refer to section ‘Temperature
control’.
Frequent door openings. Minimize door openings to allow
temperature to stabilize.
Large amount of food
recentlyadded.
Food freezing in
the refrigerator.
Temperature setting not
correct.
Refer to section ‘Temperature
control’.
Food placed directly in front
of air outlets.
Move chill sensitive foods away from
the center back of the shelves.
Unfamiliar
noises.
Cabinet not stable or level. Refer to sections ‘Installation
instructions’ or ‘ActiveSmart™ user
warnings and sounds’.
Freezer is defrosting.
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