306
*
[HS03300(ALL)05/96]
If you still have a complaint involving a
warranty dispute, you may wish to contact the
Dispute Settlement Board (U.S. only) or the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP) in Canada.
*
[HS03400(ALL)05/96]
A warranty dispute must be submitted to the
Dispute Settlement Board before taking action
under the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by
certain state laws. This dispute handling
procedure is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
%
*
[HS03500(ALL)05/96] The Dispute Settlement Board
(U.S. Only)
*
[HS03600(ALL)05/96]
The Dispute Settlement Board is:
*
[HS03700(ALL)05/96]
❑
an independent, third-party arbitration
program for warranty disputes
*
[HS03800(ALL)05/96]
❑
available free to owners and lessees of
qualifying Ford Motor Company vehicles
*
[HS03900(ALL)05/96]
The Dispute Settlement Board may not be
available in all states. Ford Motor Company
reserves the right to change eligibility
limitations, modify procedures and/or to
discontinue this service without notice and
without incurring obligations.
*
[HS04000(ALL)05/96]
What Kinds of Cases Does the Board
Review?
*
[HS04100(ALL)05/96]
The Board reviews all warranty performance
complaints on Ford, Mercury and Lincoln cars
and Ford and Mercury light trucks under the
new vehicle limited warranty that have not been
resolved by either a dealer or Ford Motor
Company, except those involving:
File:14cphsa.ex
Update:Thu Jun 6 14:45:58 1996
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