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2011 Crown Victoria
Ford 2011 Crown Victoria User Manual
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NORMAL
SCHEDULED
MAINTENANCE
AND
LOG
The
following
section
contains
the
“Normal
Schedule”.
This
schedule
is
presented
at
specific
mileage
(kilometer)
intervals
with
exceptions
noted.
Scheduled
Maintenance
Guide
309
201
1
Crown
V
ictoria
(cro)
Owners
Guide,
1st
Printing
USA
(fus)
308
310
Table of Contents
Default Chapter
1
Table of Contents
1
Introduction
4
Safety and Environment Protection
4
Breaking-In Your Vehicle
5
California Proposition 65 Warning
5
Protecting the Environment
5
Warning Symbols on Your Vehicle
5
Data Recording
6
Service Data Recording
6
Special Notices
6
Event Data Recording
7
Cell Phone Use
8
Export Unique (Non–United States/Canada) Vehicle Specific Information
9
Vehicle Symbol Glossary
10
Instrument Cluster
12
Warning Lights and Chimes
12
Standard Instrument Cluster
12
Optional Instrument Cluster
12
Service Engine Soon: Service
13
Powertrain Malfunction Indicator
13
Check Fuel Cap
13
Brake System Warning Light
14
Anti-Lock Brake System
14
Airbag Readiness
14
Safety Belt
14
Charging System
15
Engine Oil Pressure
15
Engine Coolant Temperature
15
Traction Control
15
Low Tire Pressure Warning
16
Air Suspension
16
Low Fuel
16
O/D off
16
Gauges
17
Turn Signal
17
High Beams
17
Speedometer
17
Engine Coolant Temperature Gauge
18
Odometer
18
Trip Odometer
18
Message Center
19
Tachometer
19
Fuel Gauge
19
Info (Information Menu)
20
Trip A/B
20
MILES (Km) to EMPTY
20
Average Fuel XX.X Mpg (L/100Km)
21
Fuel Economy Mpg (L/Km)
21
Timer
21
System Check and Vehicle Feature Customization
22
Press Select to Begin System Check
22
Screen Form
22
Text Size
22
Units
23
Language
23
Oil Life Start Value Press Select to Change
23
System Warnings
23
Powertrain Malfunction
24
Coolant over Temperature
24
Check Air Suspension
24
Fuel Level Low
24
Tire Pressure Monitor Fault
25
Tire Pressure Sensor Fault
25
Washer Fluid Level Low
25
Oil Change Required
25
Am/Fm Stereo (if Equipped)
26
Audio Systems
26
Entertainment Systems
26
AM/FM Stereo Single CD Premium Audio System (if Equipped)
28
Autoset
29
Fade
29
Treb (Treble)
29
Compression
30
Setting the Clock
30
Speed Sensitive Volume
30
Premium/Premium Sound Satellite Compatible AM/FM Stereo Single CD/Cassette System (if Equipped)
31
FIND Program Type
33
Occupancy Mode
33
Show TYPE
33
Dolby
34
FF (Fast Forward)
35
AM/FM Premium Sound Satellite Compatible Stereo In-Dash Six CD Sound System (if Equipped)
36
Cassette Player Care
40
General Audio Information
40
Radio Frequencies
40
Radio Reception Factors
40
Audio System Warranty and Service
41
CD/CD Player Care
41
Climate Controls
42
Manual Heating and Air Conditioning
42
Operating Tips
42
Electronic Automatic Temperature Control (Eatc) System (if Equipped)
43
Fahrenheit/Celsius Temperature
44
Rear Window Defroster
45
Autolamp Control (if Equipped)
46
Headlamp Control
46
Lights
46
Daytime Running Lamps (DRL) (if Equipped)
47
Flash-To-Pass
47
Fog Lamp Control (if Equipped)
47
Aiming the Headlamps
48
Dome Lamp Control
48
Headlamp Aim Adjustment
48
Panel Dimmer Control
48
Vertical Aim Adjustment (Grand Marquis Only)
50
Interior Lamps
51
Map/Courtesy Lamps
51
Turn Signal Control
51
Bulb Replacement
52
Lamp Assembly Condensation
52
Rear Courtesy/Reading Lamps (if Equipped)
52
Using the Right Bulbs
52
Replacing Exterior Bulbs
53
Replacing Interior Bulbs
53
Replacing Headlamp Bulbs (Crown Victoria Only)
54
Replacing Front Parking/Turn Signal Lamp Bulbs
55
Replacing Front Sidemarker Bulb
56
Replacing Tail/Brake/Turn Signal Lamp Bulbs
56
Replacing License Plate Lamp Bulbs
57
Replacing Backup Lamp Bulbs
58
Replacing High-Mount Brakelamp Bulbs
58
Replacing Headlamp Bulbs (Grand Marquis Only)
59
Replacing Front Parking/Cornering/Turn Signal Lamp Bulbs
60
Multi-Function Lever
63
Windshield Washer
63
Windshield Wiper
63
Windshield Wiper/Washer Features
63
Driver Controls
63
Illuminated Visor Mirror (if Equipped)
64
Slide-On-Rod Feature
64
Tilt Steering Wheel
64
Auxiliary Power Point (12V DC)
65
Center Console (if Equipped)
65
Interior Mirror
66
One-Touch down
66
Power Windows
66
Window Lock
66
Automatic Dimming Interior Rear View Mirror (if Equipped)
67
Exterior Mirrors
67
Power Side View Mirrors
67
Fold-Away Mirrors
68
Heated Outside Mirrors
68
Power Adjustable Foot Pedals (if Equipped)
68
Disengaging Speed Control
69
Setting Speed Control
69
Speed Control (if Equipped)
69
Using Speed Control
69
Increasing Speed While Using Speed Control
70
Reducing Speed While Using Speed Control
70
Resuming a Set Speed
70
Steering Wheel Controls (if Equipped)
70
Climate Control Features
71
Interior Trunk Control
71
Positive Retention Floor Mat
71
Locks and Security
72
Keys
72
Power Door Locks
72
Smart Locks (if Equipped)
72
Autounlock
73
Deactivating/Activating the Autolock or Autounlock Feature
73
Childproof Door Locks
74
Interior Luggage Compartment Release
74
Remote Entry System (if Equipped)
76
Unlocking the Doors
76
Locking the Doors
76
Car Finder
77
Sounding a Panic Alarm
77
Opening the Trunk
77
Replacing the Battery
77
To Replace the Battery
78
Replacing Lost Transmitters
78
Illuminated Entry
79
Securicode Keyless Entry System (if Equipped)
80
Programming a Personal Entry Code
80
Erasing Personal Code
81
Unlocking the Doors and Releasing the Trunk with the Keyless Entry System
81
Securilock Passive Anti-Theft System
82
Locking Doors with the Keyless Entry System
82
Anti-Scan Feature
82
Radio Type Approval Numbers for Immobilizer System PATS XCVR
83
Anti-Theft Indicator
84
Automatic Arming
84
Automatic Disarming
85
Replacement Keys
85
Programming Spare Keys
85
Adjustable Head Restraints
87
Seating and Safety Restraints
87
Adjusting the Front Manual Seat (if Equipped)
89
Using the Manual Recline Function (if Equipped)
90
Adjusting the Power Front Seats (if Equipped)
91
Using the Power Lumbar Support (if Equipped)
93
Heated Seats (if Equipped)
94
Personal Safety System
95
Rear Seats
95
Safety Restraints
95
Seat-Mounted Cup Holders and Armrest Storage Compartment
95
Driver and Passenger Dual-Stage Airbag Supplemental Restraints
96
Driver’s Seat Position Sensor
96
Front Crash Severity Sensor
96
How Does the Personal Safety System Work?
96
Front Passenger Sensing System
97
Front Safety Belt Usage Sensors
97
Determining if the Personal Safety System Is Operational
98
Front Safety Belt Energy Management Retractors
98
Front Safety Belt Pretensioners
98
Safety Restraints Precautions
99
Combination Lap and Shoulder Belts
100
Adjusting the Front Center Seat Lap Belt (if Equipped)
101
Lap Belts
101
Restraint of Pregnant Women
101
Automatic Locking Mode
102
Safety Belt Locking Modes
102
Vehicle Sensitive Mode
102
When to Use the Automatic Locking Mode
102
How to Disengage the Automatic Locking Mode
103
How to Use the Automatic Locking Mode
103
Energy Management Feature
104
Safety Belt Extension Assembly
104
Front Safety Belt Height Adjustment
105
Safety Belt Warning Light and Indicator Chime
105
Belt-Minder
106
One-Time Disable
108
Deactivating/Activating the Belt-Minder Feature
109
Airbag Supplemental Restraint System (Srs)
110
Important Srs Precautions
110
Children and Airbags
112
How Does the Airbag Supplemental Restraint System Work?
113
If the Airbag Readiness Lamp Is Lit
119
Determining if the System Is Operational
120
Seat-Mounted Side Airbag System
120
How Does the Side Airbag System Work?
121
Disposal of Airbags and Airbag Equipped Vehicles (Including Pretensioners)
122
Important Child Restraint Precautions
123
Safety Restraints for Children
123
Recommendations for Safety Restraints for Children
124
Recommendations for Attaching Child Safety Restraints for Children
125
Transporting Children
126
Infant And/Or Toddler Seats
127
Safety Seats for Children
127
Installing Child Safety Seats with Combination Lap and Shoulder Belts
128
Installing Child Safety Seats in the Lap Belt Seating Positions
131
Attaching Child Safety Seats with LATCH (Lower Anchors and Tethers for Children) Attachments
132
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats
134
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)
134
Attaching Child Safety Seats with Tether Straps
135
Child Booster Seats
136
When Children Should Use Booster Seats
137
Backless Booster Seats
138
High Back Booster Seats
138
Types of Booster Seats
138
The Importance of Shoulder Belts
139
Child Restraint and Safety Belt Maintenance
140
Information about Uniform Tire Quality Grading
141
Traction AA a B C
141
Treadwear
141
Tires, Wheels and Loading
141
Glossary of Tire Terminology
142
Temperature a B C
142
Tires
142
Inflating Your Tires
143
Tire Inflation
143
Maximum Permissible Inflation Pressure Is the Tire Manufacturer’s
144
Inspecting Your Tires and Wheel Valve Stems
145
Tire Care
145
Damage
146
Tire Wear
146
Tire Replacement Requirements
147
U.S. DOT Tire Identification Number (TIN)
147
Safety Practices
148
Highway Hazards
149
Tire and Wheel Alignment
149
Tire Rotation
149
Information Contained on the Tire Sidewall
150
Rear-Wheel Drive (Rwd)
150
Information on “P” Type Tires
151
Additional Information Contained on the Tire Sidewall for “LT” Type Tires
154
Information on “T” Type Tires
155
Location of the Tire Label
155
Tire Pressure Monitoring System (Tpms)
156
Changing Tires with TPMS
157
Understanding Your Tire Pressure Monitoring System (TPMS)
158
When You Believe Your System Is Not Operating Properly
158
When Your Temporary Spare Tire Is Installed
158
How Temperature Affects Your Tire Pressure
160
When Inflating Your Tires
160
Snow Tires and Chains
161
Base Curb Weight
162
Payload
162
Vehicle Curb Weight
162
Vehicle Loading
162
Cargo Weight
164
GAW (Gross Axle Weight)
164
GAWR (Gross Axle Weight Rating)
164
GVW (Gross Vehicle Weight)
164
GCW (Gross Combined Weight)
166
GCWR (Gross Combined Weight Rating)
166
Maximum Loaded Trailer Weight
166
Steps for Determining the Correct Load Limit
167
Hitches
168
Preparing to Tow
168
Trailer Towing
168
Driving While You Tow
169
Safety Chains
169
Trailer Brakes
169
Trailer Lamps
169
Launching or Retrieving a Boat
170
Servicing after Towing
170
Trailer Towing Tips
170
Recreational Towing
171
Driving
172
Starting
172
Positions of the Ignition
172
Preparing to Start Your Vehicle
172
Important Safety Precautions
173
Before Starting the Vehicle
173
Starting the Engine
174
Cold Weather Starting (Flexible Fuel Vehicles Only)
174
If the Engine Fails to Start Using the Preceding Instructions (Flexible Fuel Vehicles Only)
175
Guarding against Exhaust Fumes
175
Important Ventilating Information
175
Engine Block Heater (if Equipped)
176
Brakes
177
How to Use the Engine Block Heater
177
Anti-Lock Brake System (ABS)
178
Using ABS
179
ABS Warning Lamp
179
Parking Brake
180
Traction Control (if Equipped)
181
Steering
182
Air Suspension System (if Equipped)
182
Traction-Lok Axle (if Equipped)
183
Brake-Shift Interlock
183
Automatic Transmission Operation
184
Understanding the Gearshift Positions of the 4–Speed Automatic Transmission
184
Forced Downshifts
186
If Your Vehicle Gets Stuck in Mud or Snow
186
Driving through Water
187
Roadside Emergencies
188
Getting Roadside Assistance
188
Using Roadside Assistance
188
Hazard Flasher Control
189
Fuel Pump Shut-Off Switch
189
Fuses and Relays
190
Standard Fuse Amperage Rating and Color
191
Passenger Compartment Fuse Panel
191
Fuses Code
192
Power Distribution Box
195
High-Current Fuses
195
Relays
199
Changing the Tires
199
Dissimilar Spare Tire/Wheel Information
199
Full-Size Matching Spare Tire/Wheel Information
201
Stopping and Securing the Vehicle
201
Removing the Spare Tire and Jack
202
Tire Change Procedure
202
Jack Location
204
Wheel Lug Nut Torque Specifications
205
Jump Starting
206
Preparing Your Vehicle
206
Connecting the Jumper Cables
207
Removing the Jumper Cables
208
Wrecker Towing
209
Emergency Towing
210
Getting the Services You Need
211
Customer Assistance
211
Reporting Safety Defects (U.S. Only)
217
Reporting Safety Defects (Canada Only)
218
Cleaning
219
Exterior Chrome
219
Washing the Exterior
219
Waxing
219
Aluminum Wheels and Wheel Covers
220
Engine
220
Paint Chips
220
Plastic (Non-Painted) Exterior Parts
221
Instrument Panel/Interior Trim and Cluster Lens
222
Windows and Wiper Blades
222
Interior
223
Leather Seats
224
Leather Seats for the King Ranch Edition Only
224
Conditioning
225
Scratches
225
Underbody
225
Ford and Lincoln Mercury Car Care Products
226
Maintenance and Specifications
227
Precautions When Servicing Your Vehicle
227
Service Recommendations
227
Working with the Engine off
227
Identifying Components in the Engine Compartment
228
Opening the Hood
228
Changing the Wiper Blades
229
Windshield Washer Fluid
229
Checking the Engine Oil
230
Adding Engine Oil
231
Engine Oil and Filter Recommendations
232
Use SAE 5W-20 Engine Oil
232
Battery
233
Battery Relearn
234
Checking Engine Coolant
235
Engine Coolant
235
Adding Engine Coolant
236
Coolant Refill Capacity
238
Recycled Engine Coolant
238
Severe Climates
239
What You Should Know about Fail-Safe Cooling
239
How Fail-Safe Cooling Works
240
When Fail-Safe Mode Is Activated
240
Fuel Filter
241
Fuel Information
241
What You Should Know about Automotive Fuels
241
Fuel Filler Cap
244
Refueling
244
FFV (Flex Fuel Vehicle) Fuel Cap
245
Choosing the Right Fuel
246
Cleaner Air
246
Crown Victoria Vehicles Only
246
Octane Recommendations
246
FFV Engine (if Equipped)
247
Fuel Quality
247
Essentials of Good Fuel Economy
248
Filling the Tank
248
Measuring Techniques
248
Running out of Fuel
248
Calculating Fuel Economy
249
Driving Style — Good Driving and Fuel Economy Habits
250
Conditions
251
Emission Control System
251
On-Board Diagnostics (OBD-II)
252
Readiness for Inspection/Maintenance (I/M) Testing
253
Power Steering Fluid
254
Brake Fluid
255
Checking Automatic Transmission Fluid
255
Adjusting Automatic Transmission Fluid Levels
256
Correct Fluid Level
256
High Fluid Level
256
Low Fluid Level
256
Air Filter
257
Changing the Air Filter Element
257
Vehicle Storage
258
Removing Vehicle from Storage
260
Motorcraft Part Numbers
261
Maintenance Product Specifications and Capacities
262
Engine Data
265
Engine Drivebelt Routing
265
Identifying Your Vehicle
266
Safety Compliance Certification Label
266
Vehicle Identification Number (Vin)
266
Transmission Code Designations
267
Crown Victoria Severe Duty
268
Transmission
268
Idle Meter
269
Powertrain Overspeed Protection
269
Axle Break-In – Police and Middle Eastern Countries Only
270
Electrical
270
Lubricant Specifications
270
Rear Axle
270
Alternator - Police
271
Power Distribution Connector
271
Rear Power Point - Police
272
Coolers
273
Engine and Transmission Coolers
273
Headlight Flashers (Wig-Wags) - Police
273
Heavy Duty Suspension - Police
273
Training the Tire Pressure Monitoring System (Tpms)
274
Wheels/Tires/Brakes
274
Changing Tires with a TPMS
275
TPMS System Training Tools
275
TPMS Reset Procedure
276
TPMS Reset Tips
276
Brake Fluid Maintenance
279
Brakes - Police
279
Heavy Duty Seats - Police
279
Seat Belt Extenders
279
Calibrated Speedometer - Police
280
Mobile Communication Systems
280
Red/White Map Light - Police (if Equipped)
280
Aftermarket Equipment Installation
281
Trunk Pack and Trunk Loading
282
Equipment Categories and Placement
283
Trunk Packing Considerations
283
Fire Suppression System
285
Ballistic Door Panels
286
Removing the Panels
287
Use of Ballistic Door Panels
287
Airbags
288
Important Airbag Dos and Don’ts
295
Accessories
298
Ford Extended Service Plan
300
General Maintenance Information
304
Protecting Your Investment
304
Scheduled Maintenance Guide
304
Convenience
305
Factory-Trained Technicians
305
Genuine Ford and Motorcraft Replacement Parts
305
Oil, Fluids and Flushing
305
Check Every Month
306
Engine Coolant Change Interval
306
Maximum Oil Change Interval
306
Multi-Point Inspection
307
Normal Scheduled Maintenance and Log
309
Maintenance Schedule Log
313
Special Operating Conditions
316
Towing a Trailer or Using a Camper or Car-Top Carrier
316
Extensive Idling And/Or Low-Speed Driving for Long Distances as in Heavy Commercial Use such as Delivery, Taxi, Patrol Car or Livery
317
Engine Idle Hour Meter (if Equipped):
319
Special Operating Condition Log
321
California Fuel Filter Replacement
323
Hot Climate Oil Change Intervals
323
Normal Vehicle Axle Maintenance
323
Police/Taxi/Livery Vehicle Axle Maintenance
323
Engine Coolant Change Log
325
Index
326
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Ford 2011 Crown Victoria Specifications
General
Brand
Ford
Model
2011 Crown Victoria
Category
Automobile
Language
English
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