MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a key • The key in the ignition does not have admin
privileges.
• The key in the ignition is the only admin key
(there always has to be at least one admin
key).
• The intelligent access key is not in the
backup slot (vehicles with push button start).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to Using MyKey with
remote start systems.
I cannot program the
optional settings
• The key in the ignition does not have admin
privileges.
• No keys are programmed to the vehicle.
Refer to Creating a MyKey.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to Using MyKey with
remote start systems.
I cannot clear the
restricted keys
• Key in the ignition does not have admin
privileges.
• No restricted keys are programmed to the
vehicle. Refer to Creating a MyKey.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to Using MyKey with
remote start systems.
I lost the only admin
key
• Purchase a new key from your authorized
dealer.
I lost a key • Program spare keys as outlined under
SecuriLock in the Security chapter.
74 MyKey
2013 Flex (471)
Owners Guide gf, 1st Printing
USA (fus)
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