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Washer Tech Data Sheet
This information is intended for Qualified Technicians Only.
CAUTION: DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING
Please Return This Sheet to its Envelope in the Product for Future Reference
Contents Page
Error code explanation..........................................1
Diagnostics...........................................................1
Error Code Chart...................................................2
Tests..................................................................3-4
Français.............................................................5-8
Español............................................................9-14
6000 Wiring Diagram...........................................15
7000 Wiring Diagram...........................................16
READING ERROR CODES:
1. Wake the washer by pressing any button.
2. Wait 5 seconds.
3. Press and HOLD the Start/Pause and Cancel buttons simultaneously.
As long as the buttons are held, the failure code will appear in the display as an E followed by two numbers, a number and a letter or two letters. The
control will beep and the Door Lock, Wash, Rinse, and Final Spin indicator lights will flash.
Troubleshoot the problem by using charts on the pages 3-5.
Quick Check
I
f there is no error displayed and the washer momentarily starts then turns back off:
1. Listen for a relay closure inside the motor control shortly after the Start/Pause key is pressed. If this happens, the motor control has power.
2. Check the 5 pin connector wiring between the console control and the motor control.
NOTE: During normal operation, the display may show:
“cd” - cool down (Sanitary cycle)
“do” or “dr” - door problem.
“Err” - an error has been detected.
“LOC” - control lock is activated.
“PAU” - cycle has been interrupted.
To clear latest stored error code:
• Turn the Program Knob to the start position, Spin Only.
• Press Start/Pause to start the cycle and save it.
• Press Cancel to stop the cycle and turn off the LEDs.
• Press Cancel again to turn on the LEDs.
• Within 5 seconds, press and hold the Option and Start/Pause buttons until LEDs start sequentially chasing, then release buttons.
• Turn the program knob clockwise 7 clicks from the Start Position. The control will signal the last error code.
• Press and hold the Options and Start/Pause buttons for 3 seconds. The code will be cleared.
• Exit Diagnostic Mode to return the washer to normal operation.
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
b) Turn the program knob clockwise 2 or 3 clicks after the Start Position. Press Options and Start/Pause buttons together for a few seconds
until wash cycle LEDs appear.
Diagnostic Test
The diagnostic test is used to check individual component function only.
TO START THE TEST:
• Turn the Program Knob to the start position, Spin Only.
• Press Start/Pause to start the cycle and save it.
• Press Cancel to stop the cycle and turn off the LEDs.
• Press Cancel again to turn on the LEDs.
• Within 5 seconds, press and hold the Options and Start/Pause buttons until LEDs start sequentially chasing, then release buttons.
1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the
detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach
compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter
through the softener compartment.
5. Turn the program knob (4) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. When the door
is opened, the drum light should turn on.
6. Turn the program knob (5) clicks from the start position. The washer will fill and tumble. Once tumbling has started, the Boost Heater (if so
equipped) will turn on.
7. Turn the program knob (6) clicks from the start position. The drain pump & door lock solenoid will activate and the washer will operate in high spin.
SAFETY WARNING: If power is removed during this test, the door can be opened. To prevent injury, DO NOT put your hands inside when the tub
is rotating.
8. Turn the program knob (7) clicks from the start position. The control will signal the last error code.
Exiting Diagnostic Mode
There are two options for exiting the Diagnostic Test mode and returning the washer to normal operation:
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
b) Turn the program knob clockwise 2 or 3 clicks after the start position. Press Options and Start/Pause buttons together for a few seconds until
wash cycle LEDs appear.
If a situation arises where you cannot exit the Diagnostic mode as described above and the bank of 5 LED’s on the right end remain ON
regardless of Program Knob position, a combination of pushed buttons may have caused the control to enter a special factory test
mode. Disconnect power to reset the control to return washer to normal operation is this occurs.
137063900B (0911)
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