10 49-60803
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Causes What to Do
Refrigerator does not operate Refrigeratorin defrost cycle. :DLWDERXWPLQXWHVIRUGHIURVWF\FOHWRHQG
Either or both controls set to OFF. Set the controls to a lower temperature setting.
Refrigeratoris unplugged. Push the plug completely into the outlet.
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tripped.
Replace fuse or reset the breaker.
Refrigerator is in showroom mode. Unplug the refrigerator and plug it back in.
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normal)
Leveling legs need adjusting. See Level the refrigerator section of the Owner’s
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Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with more
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require more operating time. They
start and stop often to maintain even
temperatures.)
Normal when refrigerator is first plugged
in.
Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest
setting.
See Controls section of the Owner’s Manual found
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too warm
Temperature control not set cold
enough.
See Controls section of the Owner’s Manual found
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Warm weather or frequent door
openings.
Set the temperature control one step colder. See
Controls section of the Owner’s Manual found at
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Door left open. Check to see if package is holding door open.
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(frost within package is normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door openings. This is normal.
Divider between refrigerator and
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circulates warm liquid around front edge
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This helps prevent condensation on the outside.
$XWRPDWLFLFHPDNHUGRHVQRWZRUN Icemaker power switch is in the OFF
position.
Set the power switch to the ON position.
Water supply turned off or not
connected.
See Installing the Water Line section of the
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)UHH]HUFRPSDUWPHQWWRRZDUP Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin cause
the icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes, and turn the
icemaker back on.
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cooling
Normal, when refrigerator first plugged
in or after extended power outage
Wait 24 hours for temperature in both
compartments to reach selected temperatures.
Ice dispenser opens after closing
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Normal The ice dispenser door may open after closing
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,FHFXEHVKDYHRGRUWDVWH Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
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cubes.
Wrap foods well.
Interior of refrigerator needs cleaning. See Care and Cleaning section of the Owner’s
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