45
44
Error Messages and Troubleshooting
Temperature Error
In order to get an accurate test result, perform testing between ( ).50~104°F 10~40°C
1. When the ambient temperature is 32-48 (0-9 ) or 106-122 (41-50 ) the
" " warning symbol will blink (1a). You can still do the test but the test result
may not be reliable. Tests in the memory screen this value will be flagged with
“ ” symbol (1b). Repeat the test in an area with temperature ranges between
operating range (50-104 or 10-40 ).
2. When you move from an area with temperature outside the operating range to
another area with temperature inside operating range, please wait for 30 minutes
before you test.
3. When the temperature is below 32 (0 ) or over 122 (50 ), the GE100 Blood
Glucose Meter will blink the " " symbol with the thermometer symbol displaying
on screen.
°F °C °F °C
°F °C
°F °C °F °C
1a
3
Error Messages and Troubleshooting
Sampling Error
Do not apply the blood drop to the sample entry of the strip before the GE100 Blood
Glucose Meter displays " ". If you do so, the meter will display " “ and “ "
accompanied by beeps (if volume is turned on). Please discard the test strip and
repeat the test with a new GE100 Blood Glucose Test Strip.
Code Error
When a test strip is not inserted correctly, “Code Error” will flash on the screen. Please
reinsert the strip following the instructions on page 26 (Performing a Blood Glucose
Test). If after following the instructions, “Code Error” appears again, you may be using
the wrong test strip. Please check to make sure you are using the GE 100 Test Strip
Meter Malfunction
If the GE100 Blood Glucose Meter will not turn on, please follow the steps below:
1. Open the battery cover and remove the battery.
2. Wait for 5 minutes and reinsert the battery as described in “Meter Activation and Battery change” on
page 16~17.
The GE100 Blood Glucose Meter should work normally after finishing the above steps. If not, please
contact GE Diabetes Customer Support Center by calling: 1-866-613-7085.
1b
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