GE GTK21GBEBS User Manual

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Troubleshooting Tips
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pages first and you may not need to call for service.
Problem Possible Causes What To Do
Freezer door pops open 7KLVLVQRUPDOLIDIWHU 7KLVLQGLFDWHVWKDWWKHUHLVDJRRGVHDORQWKHIUHH]HU
when refrigerator door SRSSLQJRSHQWKHIUHH]HU door. If the freezer door does not automatically close after
is closed GRRUFORVHGRQLWVRZQ popping open, the rollers need adjusting. See Rollers and
Leveling Legs.
Door does not close /HYHOLQJOHJVQHHGDGMXVWLQJ 6HHRollers and Leveling Legs.
by itself
Refrigerator does Refrigerator in defrost cycle. :DLWDERXWPLQXWHVIRUGHIURVWF\FOHWRHQG
not operate
Refrigerator control in 0RYHWKHUHIULJHUDWRUDQGIUHH]HUFRQWUROWRD
1 (off) position. temperature setting.
Refrigerator is unplugged. 3XVKWKHSOXJFRPSOHWHO\LQWRWKHRXWOHW
7KHIXVHLVEORZQFLUFXLW 5HSODFHIXVHRUUHVHWWKHEUHDNHU
EUHDNHULVWULSSHG 
Vibration or rattling Refrigerator is not resting  $GMXVWOHYHOLQJOHJV6HHRollers and Leveling Legs).
(slight vibration is normal) on all four rollers.
Motor operates for 1RUPDOZKHQUHIULJHUDWRU :DLWKRXUVIRUWKHUHIULJHUDWRUWRFRPSOHWHO\
long periods or cycles is first plugged in. cool down.
on and off frequently
2IWHQRFFXUVZKHQODUJH 7KLVLVQRUPDO
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
freezer require more
+RWZHDWKHURUIUHTXHQW 7KLVLVQRUPDO
operating time. They
door openings.
start and stop often
Temperature controls set 6HHAbout the controls.
to maintain even
at the coldest setting.
temperatures.)
Refrigerator or freezer Temperature control not set  6HHAbout the controls.
compartment too warm cold enough.
:DUPZHDWKHURUIUHTXHQW 6HWWKHWHPSHUDWXUHFRQWURORQHVWHSFROGHU
door openings. See About the controls.
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
Freezer door popped open. 6HHWKHSUREOHP Freezer door pops open when
refrigerator door is closed.
Frost or ice crystals Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
on frozen food
7RRIUHTXHQWRUWRRORQJ
(frost within package
door openings.
is normal)
)RRGEORFNLQJIUHH]HUDLUYHQWV 0RYHLWHPVDZD\IURPWKHEDFNZDOORIWKHIUHH]HU
Frequent “buzzing” ,FHPDNHUIHHOHUDUPLVLQWKH 6HWWKHIHHOHUDUPWRWKH6723XSSRVLWLRQ.HHSLQJLW
sound 21GRZQSRVLWLRQEXWWKH  in the ON (down) position will damage the water valve.
 ZDWHUVXSSO\WRWKHUHIULJHUDWRU
has not been connected.
Small or hollow cubes Water filter clogged.  5HSODFHILOWHUFDUWULGJHZLWKQHZFDUWULGJHRUZLWKSOXJ
27

GE GTK21GBEBS Specifications

General

Brand	GE
Model	GTK21GBEBS
Category	Refrigerator
Language	English