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Consumer Support
Troubleshooting Tips
Care and Cleaning Operating Instructions Safety Instructions
All oven racks may be cleaned by hand with
an abrasive cleaner or steel wool. After
cleaning, rinse the racks with clean water
and dry with a clean cloth. Gray porcelain-
coated oven racks may remain in the oven
during the self-cleaning cycle without being
damaged. The shiny, silver-colored oven
racks may remain in the oven during the
self-cleaning cycle, but they will lose their
luster and become hard to slide.
It will be necessary to grease all oven
rack side edges with a light coating of
vegetable oil after cleaning them by hand
or in the oven. This will help maintain the
ease of sliding the racks in and out of the
oven.
Oven Racks
Oven rack
Care and cleaning of the range.
Burner Grates
Porcelain enamel burner grates should
be washed regularly and, of course, after
spillovers.
The grates may be washed either in the
dishwasher or you may wash them in hot
soapy water and rinse with clean water.
You may also use abrasive cleaners and
scouring pads to clean burner grates. Dry
the grates with a cloth—don’t put them
back on the cooktop wet.
To get rid of burned-on food, place
the grates in a covered container. Add
1/4 cup (59 mL) ammonia and let them
soak several hours or overnight. Wash,
rinse well and dry.
Although they’re durable, the grates will
gradually lose their shine, regardless of
the best care you can give them. This is
due to their continual exposure to high
temperatures.
Do not operate a burner for an extended
period of time without cookware on the
grate. The finish on the grate may chip
without cookware to absorb the heat.
After cleaning, replace the side grates so
that the center extensions are oriented
toward the center of the cooktop. Make
sure the grates are positioned securely
over the burners and that they are stable
and level.
Rubber Grate Feet
For stability, your cooktop has rubber
feet on the burner grates. If any of these
rubber feet should become damaged or
lost, replace them immediately.
To order replacement rubber grate feet,
please call our toll-free number:
National Parts Center . . . . . . . . . .800.626.2002
GEAppliances.com
Rubber Grate Feet . . . . . . . . . . . #WB02T10101
Cooktop Surface
To avoid damaging the porcelain enamel
surface of the cooktop and to prevent it
from becoming dull, clean up spills right
away. Foods with a lot of acid (tomatoes,
sauerkraut, fruit juices, etc.) or foods with
high sugar content could cause a dull
spot if allowed to set.
When the surface has cooled, wash
and rinse. For other spills such as fat
spatterings, etc., wash with soap and water
once the surface has cooled. Then rinse
and polish with a dry cloth.
NOTE: Do not lift the cooktop. Lifting the cooktop
can lead to damage and improper operation of the
range.
NOTE: For stainless steel cooktops, refer to the
Stainless steel surfaces section.
NOTE: Do not store flammable materials in
an oven, drawer or near the cooktop. Do not
store or use combustible materials, gasoline
or other flammable vapors and liquids in the
vicinity of this or any other appliance.
Control Knobs
The control knobs may be removed for easier
cleaning.
Make sure the knobs are in the OFF
positions and pull them straight off the
stems for cleaning.
The knobs can be cleaned in a
dishwasher or they may also be washed
with soap and water. Make sure the insides
of the knobs are dry before replacing.
Replace the knobs in the OFF position
to ensure proper placement.
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