OPERATION Possible Causes What To Do
Washer won’t operate
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid is open – safety feature • If the lid is opened mid-cycle, operation will
automatically
prevents agitation and start when lid is closed.
spinning when lid is up
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Motor overheated • Internal overload protector automatically stops motor in
the event of overload. Protector resets in approximately
3 minutes and motor automatically restarts. If overload
protector stops motor again, quit using washer and call
service technician. Do not overload washer. Largest dry
load level should not be higher than bottom of fabric
softener dispenser or top of agitator.
PERFORMANCE Possible Causes What To Do
Clothes too wet
Incorrect spin cycle • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Unbalanced load • Rearrange load to allow proper spin.
Colored spots
Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent • Use more detergent (especially with larger loads).
clothes
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded • Select load size to match clothes load.
Detergent is not • Add detergent as wash basket fills with water before
dissolving you load clothes.
Dye transfer • Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
12
Before you call for service…
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
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