WATER TREATMENT EQUIPMENT
This warranty cannot be transferred - it is extended only to the original
purchaser or first user of the product. by accepting and keeping this
product, you agree to all of the warranty terms and limitations of liability
described below.
Important Warning: Read carefully the DWS Water Treatment Systems
Equipment Installation, Operating and Maintenance Instructions Manual
to avoid serious personal injury and property HAZARDS and to ensure
safe and proper care of this product.
Model Numbers Covered:
Water Softeners, Media Filters and Upflow Filters
*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE FAMILY
HOME, this warranty covers your water treatment equipment, if you are
the first user of this DWS Water Treatment Systems equipment and
purchased it for single family home use - subject to all of the conditions,
limitations and exclusions listed below. Purchasers who buy the DWS
Water Treatment Systems equipment for other purposes, and other
component parts are subject to more limited warranties and you should
read all of the terms included in this form to make sure you understand
your warranty.
What is covered by this warranty?
DWS Water Treatment Systems warrants that at the time of manufacture,
the water treatment equipment shall be free from defects in material and
workmanship as follows :
Product Warranty
Residential Mineral Tank
Lifetime
Proprietary Control Valves 7 Years
Other Softener / Filter Control Valves 5 Years
Brine Tank
Lifetime
* This warranty does not include media and/or cartridge filter elements.
Additional Terms & Conditions
What DWS Water Treatment Systems will do if you have a covered
warranty claim DWS will at its option either make repairs to correct any
defect in material or workmanship or supply and ship either new or used
replacement parts or products. DWS will not accept any claims for labor
or other costs.
Additional Exclusions and Limitations
This warranty is non-transferable and does not cover any failure or
problem unless it was caused solely by a defect in material or
workmanship. In addition, this warranty shall not apply :
• If the water treatment equipment is not correctly installed, operated,
repaired and maintained as described in the Installation, Operating &
Maintenance Instructions Manual provided with the product.
• Defects caused as a direct result of the incoming water quality.
• If the tank is not the size indicated for the supply line size of the
installation, as described in the manual.
• To any failure or malfunction resulting from abuse (including freezing),
improper or negligent; handling, shipping (by anyone
• If the unit has not always been operated within the factory calibrated
temperature limits, and at a water pressure not exceeding 125 psi
other than DWS), storage, use, operation, accident; or alteration,
lightning, flooding or other environmental conditions;
• To any failure or malfunction resulting from failure to keep the unit full
of potable water, free to circulate at all times; and with the tank free of
damaging water sediment or scale deposits;
• This warranty does not cover labor costs, shipping charges, service
charges, delivery expenses, property damage, administrative fees or
any costs incurred by the purchaser in removing or reinstalling the
water treatment equipment.
• The warranty does not cover any claims submitted to DWS more than
30 days after expiration of the applicable warranty, and does not apply
unless prompt notice of any claim is given to an authorized DWS
Dealer or to DWS or a designated contractor is provided access to the
installation and to the water treatment equipment.
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. NO DWS REPRESENTATIVE OR ANY OTHER PARTY
IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE
EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.
Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND
BEYOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE.
Some states do not allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
Limitations of Remedies
The remedies contained in this warranty are the purchaser’s exclusive
remedies. In no circumstances will DWS or the seller of the product be
liable for more than, and purchaser-user’s remedies shall not exceed, the
price paid for the product. In no case shall DWS or seller be liable for any
special, incidental, contingent or consequential damages. Special,
incidental, contingent and consequential damages for which DWS is not
liable include, but are not limited to, inconvenience, loss or damage to
property, consequential mold damage, loss of profits, loss of savings
or revenue, loss of use of the products or any associated equipment,
facilities, buildings or services, downtime, and the claims of third parties
including customers. Some states do not allow the exclusion or the limita-
tion of incidental or consequential damages, so the above limitations or
exclusion may not apply to you.
What to do if you have a problem covered by this warranty.
Any warranty coverage must be authorized by DWS. Contact the person
from whom you purchased the product, who must receive authorization
from a DWS Dealer .
If your product is new and not used and you wish to return it, contact
your DWS Dealer.
Warranty
Discount Water Softeners, Inc.
0719TV
www.discountwatersofteners.com
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