29
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
General Troubleshooting (Always Check the Status LED Light)(Continued)
Problem What To Do
Remote Control has less
•
Relocate Remote Control inside car.
than 25’ operating range
•
Ensure Remote Control is pointing toward garage door when pressing Control Button.
•
Replace Remote Control Battery type “A23.” (See page 22).
•
Reposition Opener Antenna Wire.
•
Do Not attempt to retune Remote Controls or Receiver.
Opener works from Wall
•
Program code for each Remote Control into Receiver memory (See Programming the Remote
Control, but not from Control on page 22.
Remote Control
•
Replace Remote Control Battery type “A23.” (See page 22).
•
Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses.
•
Check Safe-T-Beam® System for any diagnostic codes. If present, troubleshoot as detailed in
Safe-T-Beam® System Self-Diagnostic Troubleshooting Chart (See page 26).
Noisy operation
•
Ensure all fasteners are tightened.
•
Check that the garage door and Opener are in good repair, properly lubricated, and properly
balanced. (See Maintenance page 25).
•
WARNING: If you suspect a problem with garage door hardware or springs, contact a Genie
Factory Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE.
Safe-T-Beam® System
•
If an operational problem exists, Opener will not run closed.
•
Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses.
•
Check Safe-T-Beam® System for any diagnostic codes. If present, troubleshoot as detailed in Safe-T-Beam®
System Self-Diagnostic Troubleshooting Chart (See page 26).
Door closes, and Opener
•
Check position of Wall Console Vacation Lock Switch. It must be in UNLOCKED position for Opener to
shuts down open door.
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