LCD Monitor User's Manual
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45
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Troubleshooting
Problem Possible Solution(s)
No power • Make sure the power cable is properly
connected to the power source and the
monitor.
• Check the cable and plug to make sure they are
not broken.
• Make sure the monitor is turned on.
No image
appears on the
screen
• Make sure the monitor and the computer are
properly connected and both devices are turned
on.
• Make sure you have selected the correct
input source. Refer to page 25 or page
36
.
The image
does not ll
the entire
screen
•
Try dierent Display Mode (aspect ratio)
setting. Refer to page 33 .
The colors are
distorted
• Make sure the input signal cable is properly
connected.
• Congure the image related settings. Refer to the
“Picture” section.
No sound or
volume is low
• Make sure the headphone cable is properly
connected.
• Adjust the volume level. Refer to page 27
orpage 38 .
• Check the Audio Source setting. If the setting
is set to USB Codec, make sure the USB cable
is properly connected to the monitor and
your computer. Refer to page page 38 .
• Adjust your computer sound related settings.
Note: If the problem persists, please contact our customer service for further
assistance.