Remote Cable Cutter
1552087760 REV 0
© 2020 Greenlee Tools, Inc.
Problem Possible Cause Probable Remedy
Tool is
inoperative.
Contaminants in
ram area oftool.
Clean tool.
Tool parts worn
or damaged.
Send tool in for
service.
Motor is
inoperative.
Low or
uncharged
battery.
Try known charged
battery. Inoperative
battery may be
discharged or may
have reached life
expectancy.
Broken switch
components.
Send tool in for
service.
Motor runs
but tool
will not
complete
a cycle.
Oil level low.
Send tool in for
service.
Air in hydraulic
system.
Pull trigger and
hold retract button
together for about
10 seconds,
attempt cut again. If
unsuccessful, send
tool in for service.
Cold oil.
Pull trigger and
hold retract button
together for about
10 seconds to warm
oil.
Tool loses
oil.
Damaged seal.
Send tool in for
service.
Troubleshooting
Before You Begin
1. Make sure that the battery is charged. Recheck the battery after several minutes to make sure the battery is
holding its charge.
2. Remove battery from tool.
3. Check the tool, see Pre-Operation Inspection.
4. Reinstall the battery and check the tool over again.
Consult the tables below for solutions to troubleshoot possible issues the tool may face. To aid trobleshooting, The
Tool Indicator LED Table (pg. 8) explains signals from the red LED on the tool that may occur.
Error
Code
Meaning Action
1 Overcurrent fuse Seek Service
2 Overcurrent comparator Seek Service
3 Overheated circuit board Cool Tool
4 Overheated battery Cool Battery
5
Battery empty; operation
stops
Charge Battery
6 Faulty cut; complete cycle Seek Service
7
Faulty cut; incomplete
cycle
Seek Service
8 Low battery Charge Battery
9 Battery empty Charge Battery
10
Real-time clock battery
low
Seek Service
11 Tool deactivated Seek Service
12 Service necessary Seek Service
13 Real-time clock not found
1. Re-insert Battery
2. Seek Service
14 Bluetooth
®
unit not found
1. Re-insert Battery
2. Seek Service
15 [Not Used]
16 Pressure sensor not found Seek Service
17 Pressure exceeded Seek Service
18
Battery temperature too
low
Warm Battery
21
Remote control battery
low
Replace Battery
Tool Operation Troubleshooting Table Tool Error Code Table
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