Before calling for service, determine the symptoms and follow the suggested
solutions:
Washer does not operate:
• Check if the unit is plugged in. The plug may have come loose.
• Check if the electrical wall receptacle is of proper voltage.
• Check if the circuit breaker needs to be reset or if the fuse needs to be
replaced.
• Check if the washer is overloaded. Reload and redistribute the clothing to
rebalance the machine.
• Check if the door is open. You may have to close the door properly.
• Check if the program selections are set properly. You may have to adjust the
settings.
• Check the Power “ON/OFF” button to see if it is in the OFF position. You may
need to press the button to set it in the ON position.
• Check if the “Start/Pause” button is on “Pause” mode. Press this button to start
the wash process.
• The wash process is paused. This is normal. The clothing sensor is checking to
verify that there are clothes inside the washtub. Water will be added
approximately 48 seconds later.
• The pulsator pauses during incoming water flow in the wash and rinse cycle.
This is normal. This prevents splashing during water inlet.
• The washer may need to be reloaded and the clothes may need to be
rebalanced.
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troubleshooting guide
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