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Troubleshooting Guide
Before calling for service, determine the symptoms and follow the suggested
solutions:
Washer does not operate:
• Check if unit is plugged in. The plug may have come loose.
• Check if the electrical wall receptacle is of proper voltage.
• Check if the circuit breaker needs to be reset or if the fuse needs to be replaced.
• Check if the washer is overloaded. The load may need to be re-balanced and
clothing may need to be redistributed.
• Check if the door is open. You may have to close the door properly.
• The washer pauses during some cycles. This is normal during the "Synthetic"
cycle, which have short soak periods for. You will not hear the washer operate for
a short period of time. When the soak time is over, it will start
automatically.
• Check if the program/option selections are set properly. You may have to adjust
the settings.
• Check if you have selected the "Delay Start" option. You may have to turn that
option OFF and reselect.
• Check the Power "ON/OFF" button to see if it is in the OFF position. You may
have to press the button to set it in the ON position.
• Check if the "Start/Pause" button is on "Pause" mode. Press this button to start the
wash process.
• The wash process is paused. This is normal. The clothing sensor is checking to
verify that there are clothes inside the washtub. Water will be added
approximately 48 seconds later.
• The pulsator pauses during incoming water flow in the wash and rinse cycle. This
is normal. This prevents splashing during the water inlet.
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