HIKVISION DS-D5043UC User Manual

LCD Monitor User Manual
18
5.2. Troubleshooting
Symptom Possible Cause Remedy
No picture is displayed 1. The power cord is disconnected.
2. The main power switch on the back
of the display is not switched on.
3. The selected input has no
connection.
4. The display is in standby mode.
1. Plug in the power cord.
2. Make sure the power switch is switched on.
3. Connect a signal connection to the display.
Interference displayed on the
display or audible noise is heard
Caused by surrounding electrical
appliancesoruorescentlights.
Move the display to another location to see is
the interference is reduced.
Color is abnormal The signal cable is not connected
properly.
Make sure that the signal cable is attached
rmlytothebackofthedisplay.
Picture is distorted with abnormal
patterns
1. The signal cable is not connected
properly.
2. The input signal is beyond the
capabilities of the display.
1. Make sure that the signal cable is attached
rmly.
2. Check the video signal source to see if it
is beyond the range of the display. Please
verifyitsspecicationswiththisdisplay’s
specicationsection.
Can hear sound, but no picture Improperly connected source signal
cable.
Make sure that both video inputs and sound
inputs are correctly connected.
Can see picture but no sound is
heard
1. Improperly connected source signal
cable.
2. Volume is turned all the way down.
3. {Mute} is turned on.
4. No external speaker connected.
1. Make sure that both video inputs and
sound inputs are correctly connected.
2. Press [ ] or [ ] button to hear sound.
3. Switch MUTE off by using the [ ] button.
4. Connect external speakers and adjust the
volume to a suitable level.
Some picture elements do not
light up
Some pixels of the display may not turn
on.
This display is manufactured using an extremely
high level of precision technology: however,
sometimes some pixels of the display may not
display. This is not a malfunction.
After-Images can still be seen
on the display after the display
is powered off. (Examples of still
pictures include logos, video
games, computer images, and
images displayed in 4:3 normal
mode)
A still picture is displayed for an over
extended period of time
Do not allow a still image to be displayed for
an extended period of time as this can cause
a permanent after-image to remain on the
display.
The display has horizontal or
vertical interference
Enter VGA setting which under picture option
of OSD MENU to do auto adjust or adjust
frequency / phase.
Image deviation from the center
of the display or size error
Enter VGA setting which under picture option
of OSD MENU to do auto adjust then adjust
horizontal /vertical position if needed.

HIKVISION DS-D5043UC Specifications

General

Response time	8 ms
Display diagonal	42.5 \
Display brightness	400 cd/m²
Display technology	LED
Native aspect ratio	16:9
LED backlighting type	Direct-LED
Contrast ratio (typical)	1200:1
Display number of colors	1.073 billion colors
Active display area (W x H)	941.184 x 529.416 mm
Wi-Fi	-
USB version	2.0/3.2 Gen 1 (3.1 Gen 1)
RS-232 interface	Yes
DisplayPorts quantity	0
VGA (D-Sub) input ports	1
Product color	Black
Product design	Digital signage flat panel
Panel mounting interface	200 x 200, 400 x 400 mm
RMS rated power	16 W
Housing material	Plastic
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (standby)	0.5 W
Power consumption (typical)	120 W
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Package depth	159 mm
Package width	1070 mm
Package height	696 mm
Package weight	11700 g
Purpose	Universal
Operating hours (hours/days)	24/7
Cables included	AC, HDMI
Remote control type	IR

Weight and Dimensions

Depth	60.9 mm
Width	968.2 mm
Height	559.4 mm
Weight	8600 g