Hisense 75U90G User Manual

34
Troubleshooting
Picture Problem
When the TV has a picture problem, please review the list of problems and solutions below.
Problem Possible Solutions
No picture, or black and
white picture.
•UnplugTVfromACoutletandre-plugafter60seconds.
•CheckthattheSaturationissetto50orhigher.
•TrydifferentTVchannels.
The picture is distorted.
•Thecompressionofvideocontentmaycause picturedistortions,especiallyin
fast moving pictures from sports programmes and action movies.
•Ifthesignalreceptionisweakorpoor,screendistortionmaybevisiblebutitis
not a malfunction.
•MobilephonesusedclosetotheTV(within1m)maycausenoiseonanalogue
and digital channels.
NOTE
• If the problem persists, check the signal strength or refer to the external device’s user manual.
Sound Problem
When the TV has a sound problem, these solutions may help resolve the problem.
Problem Possible Solutions
There is no sound or
the sound is too low at
maximum volume.
•Checkthevolumecontrolofthedevice(cableorsatellitebox,DVD,Blu-ray,
etc.) connected to your TV.
Picture is normal, but
no sound.
•Checkthevolumesettings.
•Checkif'Mute'modeissettoon.
The speakers are
making an odd sound.
•Makesurethattheaudiocableisconnectedtothecorrectaudiooutput
connector on the external device.
•Forantennaorcableconnections,checkthesignalinformation.
•Alowsignallevelmaycausesounddistortions.
Picture and Sound Problem
When the TV has a sound and picture problem, these solutions may help resolve the problem.
Problem Possible Solutions
No sound and picture.
•CheckifthepowercordispluggedintoapoweredACoutlet.
•ChecktoseeiftheLEDlightisonornot.Ifitis,thentheTVisreceivingpower.
•Pressthe button on the remote control to activate the unit from Standby.
I have connected an
external device to my
TV but I get no picture
and/or sound.
•Checkwhethertheconnectionbetweenthe externaldeviceandyourTVis
correct.
•Makesureyouhavemadethecorrectselectionofinputsource.

Hisense 75U90G Specifications

General

HD type	8K Ultra HD
Screen shape	Flat
LED backlight	Yes
Display diagonal	75 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display resolution	7680 x 4320 pixels
Display technology	LED
Native aspect ratio	16:9
Native refresh rate	60 Hz
LED backlighting type	ULED
Display diagonal (metric)	189 cm
Motion interpolation technology	-
Tuner type	Digital
Digital signal format system	DVB-T, DVB-T2
Operating system installed	Android
Audio decoders	DTS Virtual:X, Dolby Atmos, Dolby Digital
RMS rated power	20 W
Number of speakers	8
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Product color	Black, Grey
Panel mounting interface	600 x 400 mm
Game features	Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR)
Processor cores	4
Video formats supported	MPEG2, MPEG4
High Dynamic Range (HDR) technology	Dolby Vision, High Dynamic Range 10 (HDR10)
Package type	Box
Package depth	1175 mm
Package width	1847 mm
Package height	397 mm
Package weight	71000 g
AC input voltage	100 - 240 V
AC input frequency	50/60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	- W
Programming period	7 day(s)
HDCP	No
HDCP version	2.2
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1

Weight and Dimensions

Depth (with stand)	321 mm
Width (with stand)	1676 mm
Height (with stand)	1016 mm
Weight (with stand)	56000 g
Depth (without stand)	67 mm
Height (without stand)	1006 mm