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that the connecting points are clean. If your phone has a built-in
battery, contact the service center.
My phone keeps turning off automatically
If you phone keep turning off automatically, try the following:
• Check your battery power. If the power is low, charge your phone.
• Check softwares or applications to see if they are normal. If not,
restart your phone.
I can’t use an application on my phone
If you can’t use an application on your phone, try the following:
• Check if your phone has sufficient storage. Delete some
messages from your phone.
• Check if the application is damaged. Uninstall and reinstall the
application. If cannot be fixed, try resetting system.
• Chances are that the application is not compatible. Uninstall the
application and choose a compatible version.
• Check and enable applications management permissions.
My phone’s standby time is too short
If your phone’s standby time is too short, try the following:
• Chances are that the battery performance decreases. Contact
service center to change the battery.
• If you play games or listen to music for a long period of time,
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