Reporting Safety Defects
In the U.S.
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying American Honda Motor Co.,
Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or American Honda Motor Co., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-
4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., Washington, DC 20590. You can also obtain
other information about motor vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform Honda Canada, Inc., and you
may also inform Transport Canada.
If Transport Canada receives similar complaints, it may open an investigation, and if
it finds that a safety defect exists in a group of vehicles, it may lead to a recall and
remedy campaign. However, Transport Canada cannot become involved in individual
problems between you, your dealer, or Honda Canada, Inc.
To contact Transport Canada’s Defect Investigations and Recalls Division, you may
call 1-800-333-0510. For more information on reporting safety defects or about motor
vehicle safety, go to http://www.tc.gc.ca/roadsafety.
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