MPD Operating Manual
35
10. Warranty
Warranty Statement
All products are designed and manufactured to the latest internationally recognized
standards by Honeywell Analytics under a Quality Management System that is
certied to ISO 9001.
The Multi-Purpose Detector (MPD) is warranted by Honeywell Analytics (herein
referred to as ‘HA’) to be free from defects in material or workmanship under normal
use and service for:
Device Warranty Terms
Multi-Purpose Detector
(MPD)
12 months from date of commissioning by an approved Honeywell
Analytics representative
or
18 months from date of shipment from Honeywell Analytics
Whichever is sooner
Service in the eld or at the customer’s premises is not covered under these
warranty terms. Time and travel expenses for on-site warranty services will be
charged at Honeywell Analytics’ normal billing rates. Contact your Honeywell
Analytics Service Representative for information on Service Contracts.
Warranty Conditions
1. The Honeywell Analytics (HA) Limited Product Warranty only extends to the
sale of new and unused products to the original buyer where purchased
from HA or from a HA authorized distributor, dealer or representative. Not
covered are: consumable items such as dry-cell batteries, lters and fuses
or routine replacement parts due to the normal wear and tear of the product;
any product which in HA’s opinion has been altered, neglected, misused or
damaged by accident or abnormal conditions of operation, handling, use or
severe sensor poisoning; defects attributable to improper installation, repair
by an unauthorized person or the use of unauthorized accessories/parts on
the product.
2. Any claim under the HA Product Warranty must be made within the warranty
period and as soon as reasonably possible after a defect is discovered. If a
Warranty claim is being sought it is the responsibility of the buyer to obtain a
Service Event number (SE#) from HA and if practical return the product clearly
marked with the SE# and a full description of the fault.
3. HA, at its sole discretion, may elect to send replacement goods to buyer prior
to receipt of the defective goods. Buyer agrees to return defective goods with
in 30 days or to pay for the replacement goods.
4. Buyer is responsible for transportation costs from the buyer’s location to HA.
HA is responsible for transportation costs from HA’s location to the buyer.
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