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11 CUSTOMER CARE AND
SERVICE
Always use original spare parts.
When contacting our Authorised Service
Centre, ensure that you have the following
data available: Model, Serial Number and
Service Index.
The information can be found on the rating
plate. Subject to change without notice.
The original spare parts for some specic
components are available for a minimum
of 7 or 10 years, based on the type of
component, from the placing on the market
of the last unit of the model.
For further information about the product,
please consult https://eprel.ec.europa.
eu/ or scan the QR on the energy label
supplied with the appliance.
To contact the technical assistance, visit
our website:
https://corporate.haier-europe.com/en/
Under the section “website”, choose the
brand of your product and your country.
You will be redirected to the specic
website where you can nd the telephone
number and form to contact the technical
assistance
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