FAQs
Is there an accessory missing?
• Check the ‘Machine Overview’ panel to make sure the part is included with your machine.
Why does my steam mop have no power?
• Check the On/O switch is in the On position
• The plug may not be fully pushed into the electrical socket
• Check the fuse in the plug if this needs replacing, always replace with a 13amp fuse
Why is the steam mop not producing steam/solution?
• There may be no water in twin tank, check the twin tank has water
• Check the twin tank is securely tted and the hard water lter is in place
• Hard water lter may be blocked and need to be replaced
• Steam path may be blocked. Go to ‘Maintenance’ page
• Check correct setting has been selected, to use solution selected vinyl or tile
• Check the solution has been diluted to correct strength
Why won’t the cleaning pad pick up dirt?
• The cleaning pad may already be saturated or dirty, wash the cleaning pad. Go to ‘Maintenance’ page
Why is steam coming from the side of the steam mop?
• Steam coming from the side of the machine may indicates a blockage within the machine. To clear any blockages go to
‘Maintenance’ page
Warning: Always unplug the steam mop before performing maintenance/troubleshooting checks
12
To Next Page
Loading...
Need help?
General
