HP Compaq 8710p Getting Started Guide

Troubleshooting
An external device is not working
Follow these suggestions if an external device does not
function as expected:
■ Turn on the device as instructed in the device user guide.
Some devices may not be powered by the computer,
and must be turned on before the computer is turned on.
■ Be sure that all device connections are secure.
■ Be sure that the device is receiving electrical power.
■ Be sure that the device, especially if it is an older one, is
compatible with your operating system. For compatibility
information, refer to the device manufacturer’s Web site.
■ Be sure that the correct drivers are installed and
updated. Drivers may be available on a disc included
with the device or on the device manufacturer’s Web
site. For more information about updating drivers, select
Start > Help and Support.
The WLAN connection is not working
If a WLAN connection is not working as expected, follow
these suggestions:
■ Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■ Be sure that the computer wireless antennae are free
from obstructions.
■ Be sure that the cable or DSL modem and its power cord
are properly connected, and the lights are on.
4–6 Getting Started

HP Compaq 8710p Specifications

General

Bus type	FSB
Stepping	C0
Tjunction	105 °C
Processor cache	6 MB
Processor cores	2
Processor model	T9300
Processor family	Intel® Core™2 Duo
Processor series	Intel Core 2 Duo T9000 Series
Processor socket	LGA 3647 (Socket P)
Processor codename	Penryn
Processing Die size	107 mm²
Processor frequency	2.5 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor system type	Up
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	35 W
Processor core voltage (AC)	1.062 - 1.150 V
CPU multiplier (bus/core ratio)	12.5
Number of Processing Die Transistors	410 M
Motherboard chipset	Intel® PM965 Express
HDD speed	5400 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi DL
Card reader integrated	Yes
Total storage capacity	250 GB
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, xD
Number of HDDs installed	1
Display diagonal	17 \
Display resolution	1680 x 1050 pixels
Native aspect ratio	16:10
Type	PC
Modem speed	56 Kbit/s
Power supply type	AC
Power requirements	100 - 240V
Wireless technology	Wi-Fi
Graphics card family	NVIDIA
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3i, IEEE 802.3z, IEEE 802.3ab, IEEE 802.1p, IEEE 802.11b, IEEE 802.11a, IEEE 802.3x, IEEE 802.11g
Internal memory	2 GB
Memory clock speed	667 MHz
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 1 GB
Discrete graphics card model	NVIDIA Quadro NVS 320M
Maximum graphics card memory	0.5 GB
Discrete graphics card memory	0.25 GB
Audio system	AD1981HD
Bluetooth version	2.0+EDR
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows Vista Business
Number of battery cells	8
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	6
Product color	Black
Country of origin	China
Pointing device	Touchpad
Processor code	SLAYY
Processor ARK ID	33917
Processor package size	35 x 35 mm

Weight and Dimensions

Depth	275 mm
Width	393 mm
Height	33 mm
Weight	3400 g