3
Troubleshooting
Troubleshooting resources
If you experience computer problems, follow the troubleshooting
steps below:
1. Refer to “Quick troubleshooting,” next in this chapter.
2. Access additional information about the computer and Web
site links through the Help and Support Center. Select Start >
Help and Support.
✎
Although many checkup and repair tools require an Internet
connection, other tools can help you fix a problem when the
computer is offline.
3. Contact Customer Care for further assistance.
Quick troubleshooting
The computer is unable to start up
To turn on the computer, press the power button. When the
computer is turned on, the power light is turned on.
If the computer and the power light are not turned on when you
press the power button, adequate power may not be available to
the computer.
Getting Started 3–1
To Next Page
Loading...
Need help?
General
