HP E14 G4 Maintenance And Service Guide

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Side connector components ................................................................................................................................... 4
Side controls .......................................................................................................................................................... 5
Locating the serial number and product number .................................................................................................. 6
3 Illustrated parts catalog .............................................................................................................................................. 7
How to order parts ................................................................................................................................................. 8
4 Removal and replacement procedures ........................................................................................................................ 9
Preparation for disassembly .................................................................................................................................. 9
RC ............................................................................................................................................................................ 9
Connector repair .................................................................................................................................................. 11
USB-C connector P201, P301 ................................................................................................................... 12
Function test ........................................................................................................................................................ 12
Function test ........................................................................................................................................................ 12
Support and troubleshooting .............................................................................................................................. 13
Index ..................................................................................................................................................................... 15

HP E14 G4 Specifications

General

Color gamut	72 %
Pixel pitch	0.161 x 0.161 mm
Screen shape	Flat
Pixel density	157 ppi
Display diagonal	14 \
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	59 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 80 kHz
Contrast ratio (typical)	800:1
Display brightness (typical)	400 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Built-in USB hub	Yes
DisplayPorts quantity	0
USB upstream port type	USB Type-C
Power consumption (standby)	0.3 W
Power consumption (typical)	6 W
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Package depth	61 mm
Package width	405 mm
Package height	284 mm
Package weight	1540 g
Tilt angle range	0 - 78 °
Certification	BIS; BSMI; CB; CCC; CE; cTUVus; EAC; ENERGY STAR®; FCC; ICES; ISE for Cambodia; ISO 9241-307; KC/KCC; NOM; SEPA; Taiwan Green Mark; TUV/GS; VCCI; Vietnam MEPS; WEEE; ISC; WW application; UAE
Product color	White
Market positioning	Business

Weight and Dimensions

Depth (with stand)	15.2 mm
Width (with stand)	321.4 mm
Height (with stand)	210 mm
Weight (with stand)	640 g