HP E24mv G4 User Manual

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Table of Contents
1 Getting started .............................................................................................................................................. 2
Important safety information .................................................................................................................... 2
Important service information and precautions ........................................................................................ 2
RoHS (2002/95/EC) requirements ........................................................................................................... 3
General descriptions ............................................................................................................................... 3
Firmware updates .................................................................................................................................... 3
Before returning the repaired product to the customer ........................................................................... 3
2 Monitor features ............................................................................................................................................ 4
Features .................................................................................................................................................. 4
Front components .................................................................................................................................... 6
Rear components .................................................................................................................................... 7
Locating the serial number and product number ..................................................................................... 9
3 Illustrated parts catalog ............................................................................................................................... 10
How to order parts ................................................................................................................................. 11
4 Removal and replacement procedures ....................................................................................................... 13
Preparation for disassembly .................................................................................................................. 13
Rear Cover ............................................................................................................................................ 13
Power board .......................................................................................................................................... 17
Connector repair .................................................................................................................................... 18
DP connector CN501 .................................................................................................................. 20
HDMI connector CN502 .............................................................................................................. 20
D-SUB connector CN101 ............................................................................................................ 21
USB 3.0 B connector CN106 ...................................................................................................... 22
USB 3.0 A connector CN103 ...................................................................................................... 22
USB 3.0A connector CN1032/CN1033 ....................................................................................... 23
Audio connector CN610 .............................................................................................................. 24
Function test .......................................................................................................................................... 25
Support and troubleshooting ................................................................................................................. 25
Index ...................................................................................................................................................... 27

HP E24mv G4 Specifications

General

Color gamut	72 %
Pixel pitch	0.274 x 0.274 mm
Screen shape	Flat
Display diagonal	23.8 \
Surface hardness	3H
Anti-glare screen	Yes
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 80 kHz
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	1000:1
Display number of colors	-
Display diagonal (metric)	60.45 cm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1280 x 800, 1440 x 900 (WXGA+), 1440 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version	1.4
DisplayPort version	1.2
USB Type-A downstream ports quantity	4
Power consumption (max)	50 W
Power consumption (standby)	0.5 W
Power consumption (typical)	28 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package type	Box
Package depth	411 mm
Package width	596 mm
Package height	225 mm
Package weight	10400 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Height adjustment	150 mm
Panel mounting interface	100 x 100 mm
Cables included	AC, DisplayPort, HDMI, USB Type-A to USB Type-B
Certification	Australian-New Zealand MEPS; BIS; BSMI; CB; CCC; CE; CECP; CEL; cTUVus; EAC; ENERGY STAR®; FCC; GS Mark; ISO 9241-307; KC/KCC; NOM; PSB; SEPA; TCO Certified; TCO Certified Edge; TUV/GS; VCCI; Vietnam MEPS; WEEE; Low blue light; WW application; UAE; Ukraine certificates
Product color	Black, Silver
Country of origin	China
Market positioning	Business
RMS rated power	2 W
Number of speakers	2

Weight and Dimensions

Depth (with stand)	216 mm
Width (with stand)	539.4 mm
Height (with stand)	530.7 mm
Weight (with stand)	6500 g
Depth (without stand)	47 mm
Height (without stand)	355.6 mm