HP E27u G4 User Manual

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 4
Rear and side components ..................................................................................................................................... 5
Locating the serial number and product number .................................................................................................. 6
3 Illustrated parts catalog .............................................................................................................................................. 7
How to order parts ................................................................................................................................................. 8
4 Removal and replacement procedures ...................................................................................................................... 10
Preparation for disassembly ................................................................................................................................ 10
Rear Cover ............................................................................................................................................................ 10
Power board ......................................................................................................................................................... 12
Connector repair .................................................................................................................................................. 14
HDMI connector HDMI1 ............................................................................................................................. 15
DP connector DP1/DP2 ............................................................................................................................. 15
USB-C connector USB1 ............................................................................................................................. 15
USB-A connector USB2 ............................................................................................................................. 16
Function test ........................................................................................................................................................ 17
Support and troubleshooting .............................................................................................................................. 17
Index ..................................................................................................................................................................... 19

HP E27u G4 Specifications

General

Product color	Black, Silver
Market positioning	Business
Color gamut	99 %
Pixel pitch	0.233 x 0.233 mm
Screen shape	Flat
Display diagonal	27 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	-
Native aspect ratio	16:9
Maximum refresh rate	60 Hz
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	1000:1
Display bezel technology	Micro-Edge
Digital vertical frequency	50 - 60 Hz
Digital horizontal frequency	30 - 90 kHz
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
Pivot angle	-90 - 90 °
Panel mounting interface	100 x 100 mm
HDMI version	1.4
DisplayPort version	1.2
USB upstream port type	USB Type-C
Number of upstream ports	1
USB Power Delivery up to	65 W
USB Type-A downstream ports quantity	4
AC input voltage	100 - 240 V
Power consumption (max)	138 W
Power consumption (standby)	0.5 W
Power consumption (typical)	30 W
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Cables included	AC, USB Type-C
Package depth	444 mm
Package width	695 mm
Package height	225 mm
Package weight	10770 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	215.8 mm
Width (with stand)	613.3 mm
Height (with stand)	535.9 mm
Weight (with stand)	7600 g
Depth (without stand)	48.8 mm
Height (without stand)	366.7 mm