HP Mini-in-One 24 User Manual

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2) Lift the CN2 connector from the PCB.
3) Place the new component on the PCB. Be sure that it matches the PCB footprint.
4) Solder the new component.
After repair, be sure to confirm that all functions are working.
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
USB-C test
Confirm whether image displays, sound plays and
data transmitting correctly on the monitor.
Computer
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
USB test
Confirm whether transmitting data between
computer and USB devices.
Computer and USB devices
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
Power cord is disconnected.
Connect the power cord.
Remove headphone connector

HP Mini-in-One 24 Specifications

General

3D	No
Screen shape	Flat
Response time	14 ms
Display diagonal	23.8 \
Display technology	LED
Native aspect ratio	16:9
Maximum refresh rate	80 Hz
Contrast ratio (typical)	1000:1
Display number of colors	-
Display brightness (typical)	250 cd/m²
HP segment	Business
Number of speakers	2
Tilt angle range	-5 - 30 °
AC input voltage	100 - 240 V
Power consumption (standby)	- W
USB hub version	3.2 Gen 1 (3.1 Gen 1)
Certification	Australian-New Zealand MEPS; BSMI; CB; CCC; CE; CECP; CEL; CSA; EAC; Energy Star; FCC; ICES; ISO 9241-307; KC; KCC; NOM; PSB; SEPA; TCO Certified Edge; TUV; UL; VCCI; Vietnam MEPS; WEEE; ISC
Product color	Black
Country of origin	China
Sustainability certificates	EPEAT Silver
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Cables included	AC
Package depth	473 mm
Package width	650 mm
Package height	315 mm
Package weight	12780 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	242 mm
Height (with stand)	503.8 mm
Depth (without stand)	75 mm
Width (without stand)	539.6 mm
Height (without stand)	367.6 mm
Weight (without stand)	7200 g