HP OMEN 27 User Manual

18
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Problem
Possible cause
Solution
Screen is blank or video
is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is off.
Press the monitor power
button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button for
10 seconds to disable the
Power button lockout feature.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Auto-Sleep Mode.
Press any key on the
keyboard or move the mouse
to inactivate the screen
blanking utility.
Video card is incompatible.
Open the OSD menu and
select the Input menu. Set
Auto- Switch Input to Off
and manually select the
input. Or replace the video
card or connect the video
cable to one of the
computer’s on-board video
sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low.
Open the OSD menu and
select Brightness to adjust the
brightness scale as needed.
“Check Video Cable”
is displayed on the screen.
Monitor video cable is disconnected.
Connect the appropriate
video signal cable between
the computer and monitor. Be
sure that the computer power

HP OMEN 27 Specifications

General

3D	No
Panel type	TN
Color gamut	72 %
Pixel pitch	0.233 x 0.233 mm
Aspect ratio	16:9
Screen shape	Flat
Display surface	Matt
Display diagonal	27 \
Display technology	LED
Vertical scan range	30 - 144 Hz
Horizontal scan range	34 - 222 kHz
Supported video modes	1080p, 1440p
Viewing angle, vertical	160 °
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewing angle, horizontal	170 °
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080), 2560 x 1440
On/off switch	Yes
USB hub version	3.2 Gen 1 (3.1 Gen 1)
VGA (D-Sub) ports quantity	0
Certification	CE, CB, KC/KCC/NOM/PSB/ICE/TUV-S/ISO 9241-307/ EAC/UL/CSA/PSB/ISC/CCC/CEL/CECP/SEPA/TCO/TCO Certified Edge/ISC/VCCI/FCC/BSMI/Vietnam MEPS/Australian-New Zealand MEPS/WEEE
Product color	Black
Country of origin	China
Market positioning	Gaming
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Sustainability certificates	ENERGY STAR
LED indicators	Power
Tilt angle range	-5 - 23 °
Number of OSD languages	10
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
Power consumption (standby)	0.5 W
Power consumption (typical)	75 W
Package type	Box
Package depth	267.9 mm
Package width	755.9 mm
Package height	482 mm
Package weight	10477.98 g
Cables included	DisplayPort, HDMI, USB
Quantity per pallet	16 pc(s)
Number of layers per pallet	4 pc(s)

Weight and Dimensions

Depth (without stand)	272.5 mm
Width (without stand)	613.6 mm
Height (without stand)	535.1 mm
Weight (without stand)	6481.835 g