HP Photosmart M527 User Manual

8
Troubleshooting
Use this section to find information on:
● Resetting the camera (see Resetting the camera on page 32)
● Possible problems and solutions (see Problems and solutions on page 32)
Resetting the camera
If your camera does not respond when you press buttons, reset the camera.
1. Turn off the camera.
2. Remove the memory card and batteries, and disconnect the camera from AC power
for at least 5 seconds.
3. Reinsert the batteries and close the Battery/Memory card door.
4. After verifying that the camera works without an optional memory card, reinsert the
memory card (if you were using one).
You can also reconnect AC power if you choose.
Resetting the camera returns all settings to their factory defaults. Any images or video
clips stored in memory are retained.
Problems and solutions
Use this information to find solutions to common issues you may have using your camera.
The camera does not turn on.
● Install new or recharged batteries, ensuring that the batteries are inserted correctly
(see Install the batteries on page 7). If you are using rechargeable batteries, ensure
they are rechargeable Nickel Metal Hydride (NiMH) batteries.
● Ensure that the HP AC power adapter is connected to the camera (directly or through
an optional dock) and is plugged into a working electrical outlet. Ensure that the
HP AC power adapter is not damaged or defective.
● Reset the camera (see Resetting the camera on page 32).
● Ensure that the memory card is the proper type (see Storage on page 42). If so,
remove the memory card and turn on the camera; if the camera turns on, format the
memory card (see Install and format an optional memory card on page 8). If the
camera still does not turn on, format the memory card using a memory card reader,
or replace the memory card.
I have to recharge the NiMH batteries frequently.
● See Extending battery life on page 38.
● New batteries or batteries that have not been charged recently must be recharged
to reach full capacity.
● If you have not used the batteries for two months or longer, recharge them.
32

HP Photosmart M527 Specifications

General

I/O ports	1x USB 1x Dock
Display diagonal	2 \
Display resolution (numeric)	480 pixels
Memory slots	-
Memory upgrade	4 GB
Internal memory	16 MB
Storage media capacity	16 MB internal memory, capacity: up to 6 photos (accepts SD cards up to 1 GB capacity)
Compatible memory cards	sd
Maximum memory card size	2 GB
Storage temperature (T-T)	-30 - 65 °C
Operating temperature (T-T)	0 - 50 °C
Storage relative humidity (H-H)	15 - 90 %
Operating relative humidity (H-H)	15 - 85 %
Safety	Canada [Canadian Approval (CSA, cUL or equivalent)], EEA [one European Safety Agency mark (TUV, BSI, NEMKO), CE Certificate of Conformity], US [NRTL (UL, CSA, NRTL or equivalent)], Croatia (ZIK), Czech Republic (EZU), Estonia/Lithuania (Certificates), Hungary (MEEI), Mexico (NOM), Poland (PCBC), Russia (GOST), Slovakia (EVPU), South Africa (Certificate), Slovenia (SQI)
Metering	TTL
Interface	USB 2.0
Photo mode	Auto, Action, Beach and Snow, Burst, Fast Shot, Landscape, Macro, Night portrait, Portrait, Self Timer, Sunset
Color depth	36 bit
Minimum RAM	64 MB
Picture mode	Auto (default), Action, Beach and Snow, Burst, Fast Shot, Landscape, Macro, Night portrait, Portrait, Self Timer, Sunset
Size (imperial)	3.74 \
Power management	Universal AC adapter: 100 to 240 VAC (50/60 Hz) input; 5 VDC, 2000 mA output
Video capability	Yes
Minimum processor	Pentium II 233 MHz
Dimensions (WxDxH)	95 x 31.7 x 62 mm
Export file formats	JPEG (EXIF 2.2) for still images with embedded audio, MPEG 1 for video clips
Camera shutter speed	2 - 1/1000 s
Video memory capacity	Maximum length is limited to the size of the memory card or internal memory.
Package weight (imperial)	0.89 lbs
Minimum storage drive space	400 MB
Minimum system requirements	CD-ROM drive Internet Explorer 5.01
Compatible operating systems	Windows 98/98SE/2000/Me/XP Mac OS X v 10.2.8, 10.3, 10.5
Package dimensions (W x D x H)	7.2 x 6.4 x 1.9 \
Focal length (35mm film equivalent)	38 - 105 mm
Minimum system requirements for Macintosh	Mac OS X v 10.2.8, 10.3, 10.4; 128 MB RAM, 250 MB available hard disk space, built-in USB
Bundled software	HP Photosmart Premier
White balance	fluorescent, manual, shade, tungsten
Self-timer delay	10 s
Processor frequency	2330 MHz
Megapixel	6.3 MP
Sensor type	CCD
Image sensor size	1/2.5 \
Package weight	520 g
ISO sensitivity	100, 200, 400, Auto
Motion JPEG frame rate	20 fps
Maximum video resolution	320 x 240 pixels
Battery technology	Alkaline
Power requirements	2 AA batteries (Photo Lithium, rechargeable NiMH) Universal AC power adapter: 100 to 240 VAC (50/60 Hz) input; 5 VDC, 2000 mA output
Number of batteries supported	2
Product color	Silver
Quantity per pallet	720 pc(s)
Number of layers per pallet	6 pc(s)
Number of cartons per pallet	30 pc(s)
Case or master carton quantity	4 pc(s)
Flash modes	Auto, Red-eye reduction

Weight and Dimensions

Depth	31.7 mm
Width	95 mm
Height	62 mm
Weight	140 g
Weight (imperial)	Without batteries 0.3 lb lbs
Pallet dimensions (W x D x H)	1016 x 1219 x 1218 mm
Maximum dimensions (W x D x H)	97 x 36 x 63 mm
Pallet dimensions (W x D x H) (imperial)	40 x 48 x 48 \
Case or master carton dimensions (W x D x H)	7.8 x 7.6 x 7 mm