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C Shipping Information

Shipping Preparation

Follow these suggestions when preparing to ship the thin client:

1. Turn off the thin client and external devices.

2. Disconnect the power cord from the electrical outlet, then from the thin client.

3. Disconnect the system components and external devices from their power sources, then from the

thin client.

4. Pack the system components and external devices in their original packing boxes or similar

packaging with sufficient packing material to protect them.

Important Service Repair Information

For U.S. support, go to http://www.hp.com/go/contactHP.

For worldwide support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

●

Chat online with an HP technician

●

E-mail support

●

Find support telephone numbers

●

Locate an HP service center

In all cases, remove and safeguard all external options before returning the thin client to HP for

exchange.

NOTE: The external power supply need not be returned.

8 Appendix C Shipping Information

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