HP Z24f G3 User Manual

21
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays
Computer or DVD player
DP test
Confirm whether image displays
Computer or DVD player
DP out test
Confirm whether image displays
Computer / DVD player and
other monitor
USB Hub Test
Confirm USB function of 4-USB Type-A working
normally.
Computer or Notebook
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is turned off.
Power the power button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button
for 10 seconds to disable the
Power button lockout
feature.
Master power switch is set to off.
Set the master power switch
on the rear of the monitor to
the On position.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Sleep mode.
Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible.
Open the OSD menu and
select the Input menu.
Set Auto- Switch Input
to Off and manually
select the input.
or
Replace the video card or

HP Z24f G3 Specifications

General

Pixel pitch	0.274 x 0.274 mm
Screen shape	Flat
Display diagonal	23.8 \
Display technology	-
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 75 kHz
Viewable size diagonal	296 mm
Contrast ratio (typical)	1000:1
Display diagonal (metric)	60.45 cm
Viewable size, horizontal	527 mm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Product color	Silver
Heavy metals free	Hg (mercury)
Market positioning	Business
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Number of USB Type-B upstream ports quantity	1
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 20 °
Number of OSD languages	10
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
AC input voltage	100 - 240 V
Power consumption (max)	58 W
Power consumption (standby)	0.5 W
Power consumption (typical)	26 W
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Package depth	373 mm
Package width	625 mm
Package height	142 mm
Package weight	7200 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	195 mm
Width (with stand)	538.4 mm
Height (with stand)	489.3 mm
Weight (with stand)	4700 g
Depth (without stand)	38.5 mm
Height (without stand)	313.7 mm
Weight (without stand)	3500 g