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6.Troubleshooting
If a condition listed below occurs, please check the following items before calling customer service.
Potential causes of failure
The machine doesn't
work.
Is the power line properly
connected??
Connect the plug and socket well.
Is the full water indicator light?
(water tank full or not put in place)
Drain the water in the tank and put
it in place.
Is the room temperature is above
35 degrees or under 5 degrees?
The protection device is started
and the machine cannot work.
Dehumidification
function can not start.
Clean the filter screen according to
the cleaning instructions of
dehumidifier.
Is the air inlet or outlet blocked?
Remove the obstruction from the
air inlet or outlet.
Clean the filter screen according to
the cleaning instructions of
dehumidifier.
Move the machine to a flat, strong
position.
Clean the filter screen according to
the cleaning instructions of
dehumidifier.
Coil sensor short circuit or open
circuit
Check whether the line is loose or
replace the coil sensor.
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