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How do I get help electronically?
How do I get help electronically?
Electronic support
There are many different ways to receive technical
support and information if you have questions or
problems. Electronic support is easy to use, quick, and
very thorough. Best of all, the only charges that typically
apply are the ones you pay to your telephone company
or the company you use to log onto the World Wide
Web. Here are some of the electronic support options
that you can use.
Internet.
You can use the Universal Resource Locator
(URL) to contact us on the Internet. When you link to
the IBM Aptiva PC support home page, you can search
for technical tips, download update drivers and find out
about many other things.
You can visit the IBM Aptiva PC support internet site at
this URL:
http://www3.pc.ibm.com/support
Online services.
Online services are companies which
provide a wide variety of services like electronic mail,
newsgroups, and special forums. These companies
provide IBM forums where customers can receive
technical support and information about IBM products.
America Online.
If you want to use America Online to
find information related to IBM products and services,
use the “Go to” keyword IBM connection.
Prodigy.
If you want to use Prodigy to find information
related to IBM products and services, use the Jump
command. Type IBM club and then select
PC Product
Support
.
66xarg.book : 66xach5.fm Page 84 Tuesday, June 30, 1998 10:18 AM
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