5Ideal Logic Heat - User’s
FAULT CODES
DISPLAY CODE ON BOILER
DESCRIPTION ACTION
Outside Sensor Failure
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Low Mains Voltage
Contact a qualied electrician or your electricity provider.
PCB Fault
Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
Uncongured PCB
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
5 Boiler Resets in 15 minutes
1. Turn power off and on at the fused spur.
2. If the boiler fails to operate please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
False Flame Lockout
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
BCC Activation Fault
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Check system pressure is between 1 & 1.5bar on the pressure gauge.
If the boiler fails to operate then please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
Flame Loss
See Action - Fault Code L 2
Fan Fault
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Thermistor
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Return Thermistor
Reset the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Temperature Overheat
or
Uncongured PCB
BCC Fault
Flow/Return Reversed
Please contact a Gas Safe Registered Engineer. In IE contact a
Registered Gas Installer (RGII).
No Water Flow
Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to conrm a
supply is present in the property.
2. If other appliances do not work or there are no other appliances,
check the gas supply is on at the meter and/or pre payment meter
has credit. If the boiler fails to operate then please contact Ideal
(if under warranty) or alternatively a Gas Safe Registered engineer
if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Ignition Lockout
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