ENGLISH 16
Troubleshooting
Problem Possible Cause Solution
The appliance does not
operate.
Power shortage or power short
circuit in the power source of your
home.
Power connection to socket not
performed properly.
Overlook the power supply to
hob for correct connection.
More than 10 seconds have passed
since the appliance was switched on.
Switch the appliance on again.
Child lock is switched on.
Deactivate Child lock. (See the
section “Child safety device”).
Several sensor fields were touched
at the same time.
Only touch one sensor field.
Appliance stops operating.
Error indication:
The cookware is not suitable for
induction.
Change to a cookware suitable
for induction.
No cookware on cooking zone or
cookware diameter is less than
120mm.
Place cookware on the cooking
zone.
Appliance stops operating.
Error indication:
The cookware is empty (dry-boiling)
or cooking temperature is too high.
Turn off the appliance and
restart after 5 minutes. If E2
persists, please contact nearest
IKEA store.
The air inlet and outlet is being
blocked.
Surrounding temperature is too
high.
Appliance stops operating.
Error indication:
The main power supply is over
AC 275V.
Change to product suitable
power supply.
Appliance stops operating.
Error indication:
The main power supply is lower
than AC 100V.
Change to product suitable
power supply.
Appliance stops operating.
Error indication:
The temperature sensor of the
appliance is not working.
Please contact nearest IKEA
store.
Appliance stops operating.
Error indication:
The cookware is empty (dry-boiling)
or cooking temperature is too high.
Let appliance cool down and
prevent dry-boiling.
Appliance stops operating.
Error indication:
Internal exception
Turn off the appliance and
restart after 5 minutes. If E0
persists, please contact nearest
IKEA store.
Error code shows when the hob is powered on and error is detected, E and numbers are displayed
intermittently (1 second) and circulation.
If there is a fault, try to resolve it by following
the troubleshooting guidelines. If the problem
cannot be resolved, contact your nearest IKEA
store.
If you operated the appliance wrongly,
dealer may not take place free of charge,
even during the warranty period.
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