IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
m Suggestions For Obtaining Service For Your
Vehicle ..............................460
▫ Prepare For The Appointment ............460
▫ Prepare A List ........................460
▫ Be Reasonable With Requests .............460
m If You Need Assistance ...................460
m Warranty Information (U.S. Vehicles Only) .....463
m Mopart Parts .........................463
m Reporting Safety Defects ..................463
▫ In Canada ..........................464
m Publication Order Forms ..................464
m Department Of Transportation Uniform Tire
Quality Grades ........................466
▫ Treadwear ..........................466
▫ Traction Grades ......................466
▫ Temperature Grades ...................467
9
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