With User to Create Better Product
6, Common Problems and Solutions
Filament breaks
at the top of
extruder mouth
A. Filament has run out .
B. Filament was exposed to moisture,
and has become brittle..
C. Filament was plugging the throat.
A. Replace filament before its gone
B. Store filament in air-tight container
when finished printing.Replace with fresh
filament spool.
C. Clean the throat. Refer to video on the
USB stick for instructions.
Filament slips in
extruder
Filament is too thin, or has been
ground down by
extruder gear .
Retract filament and cut out the thin
filament section.
Temperature sensor is
malfunctioning.
Contact support for advice or
replacement of temperature sensor .
Timing belts may be too
loose. Timing belt pulley
may be loose.
Check and tighten the screw and belts.
The print bed is not level
Relevel print bed, and retry print.
A、 Incorrect setting or wrong
Choose the correct machine type and
select the correct save path
Software
Installation
failed
Install only on compatible OS
A、 Take out SD card,turn off printer and
wait for 10 second, then turn on and
insect SD card
B、 Format SD card，and recopy model to
Note：if no clear about the cause of malfunction， please contact our after sales for technique support.If printer be
cleaned，should relevel the platform,avoid damage during second time printing
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