Troubleshooting
If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV
repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconnected from the mains outlet, or the
TV aerial has problems, you may think there is a problem with the TV itself.
Important:
• This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are
operating a function, read the page(s) for that function carefully, not this troubleshooting guide.
• If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be
repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.
If you cannot turn on the TV
• Are the AC plug on the power cord from the TV is
connected to AC outlet?
• Make sure to set the VCR/TV/DVD switch to the TV
position. You cannot turn the TV on when the
VCR/TV/DVD switch is set to the VCR or DVD
position.
If you cannot turn off the TV
• Make sure to set the VCR/TV/DVD switch to the TV
position. You cannot turn the TV off when the
VCR/TV/DVD switch is set to the VCR or DVD
position.
No picture or no sound
• Have you chosen a TV channel with very poor reception?
If so, the BLUE BACK function will be activated: the
entire screen becomes blue, and the sound is muted. If
you still want to view the TV channel, follow the
description “FEATURES” on page 18 in analogue TV to
change the BLUE BACK function setting to OFF.
Poor picture
• If noise (snow) totally blocks out the picture, there
may be a problem with the aerial or aerial cable. Check
the following to try to solve the problem:
ΩHave the TV and aerial been connected properly?
ΩHas the aerial cable been damaged?
ΩIs the aerial pointing in the right direction?
ΩIs the aerial itself faulty?
• If the TV or aerial suffers interference from other
equipment, stripes or noise may appear in the picture.
Move any equipment such as an amplifier, personal
computer, or a hair drier, that can cause interference
away from your TV. Or try moving the TV. If the aerial
suffers interference from a radio tower or high-voltage
wire, please contact your local dealer.
• If the TV suffers interference from signals reflecting
from mountains or buildings, double-pictures (ghosting)
will occur. Try to change the aerial’s direction or
replace it with one with better directionality.
• Have the COLOUR and BRIGHT-1 settings been
adjusted properly? Follow the description “Picture Setting”
on page 16 to try to adjust them properly for Analogue TV.
• Videotaping teletext is not recommended because it may
not record correctly.
• When viewing images from commercially available
video software products, or videos from videotapes
which have been recorded improperly, the top of the
image may be distorted. This is due to the condition of
the video signal. There is nothing wrong with the TV.
Poor sound
• Have you adjusted BASS or TREBLE properly? If not,
follow the description of “Sound” on page 17 in
Analogue TV.
If the remote control does not respond to the
TV
• Have the batteries of the remote control worn out?
Follow the description “Putting the batteries into the
Remote control” on page 5 and replace them with new
batteries.
• Have you attempted to use the remote control from the
sides, rear of the TV, or from more than seven meters
away from the TV? Use the remote control in the front
of your TV and from less than seven meters away.
• If the TV suddenly stops responding, disconnect the
power cord of the TV from the AC outlet and then
connect them to the AC outlet again to turn on the TV.
If the TV returns to a normal state, it is not a failure.
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