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3. Troubleshooting Guide
NOTE: If at any time your alarm fails to operate correctly (erratic or low sound, for example), or if you require further
information, please contact customer support at 0800 917 0722.
Trouble Condition Visual Indications Audible Indications Action:
Low Battery Amber LED blinks every
60 sec.
Model K5DCO digital
display will show “Lb”.
Chirp every 60 sec. * Push test button once to silence for 24 hrs.
Note: 30 days after Low Battery begins, the
* Replace batteries as soon as possible.
Fault Mode Amber LED blinks every
30 sec.
Model K5DCO digital
display will show “Err”.
Chirp every 30 sec. * See Cleaning Your Alarm section.
* Push test button once to attempt to reset
the unit.
End of Unit Life Amber LED blinks twice
every 60 sec.
Model K5DCO digital
display will show “End”.
Two chirps every
60 sec.
* Push button once to silence for 24 hrs.
Note: 30 days after End of Unit Life begins, the
* Remove, dispose unit, and replace as soon
as possible.
MCU Failure None. Constant tone. * Replace alarm.
Stuck Button Amber LED blinks
every 5 sec.
Chirp every 5 sec. * Push button to dislodge it from being stuck.
If button cannot be unstuck, remove, dispose
unit, and replace as soon as possible.