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20
CARE AND MAINTENANCE
WARNING
Always remove battery when servicing or transporting the mower.
The grass catcher components, chute cover, and trail shield are subject to wear and damage, which
could expose moving parts or allow objects to be thrown. As a safety precaution, check these
components frequently and immediately replace any parts that show signs of wear or that are cracked
or broken. Use original equipment manufacturer’s (OEM) parts only, as listed in this manual.
When it is not in use, store the mower indoors in a dry area and out of the reach of children.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The mower does
not start.
1. The battery is not charged.
2. The switch is defective.
3. Grass jammed at blade.
4. The battery is not inserted all the
way in the mower.
4a. Battery may need replacement.
1. Charge the battery.
2. Replace the switch.
3. Remove battery; check under
deck for jams.
4. Insert the battery until it clicks.
4a. Call 1-888-356-2258.
The mower cuts
the grass unevenly.
1. The lawn is rough or uneven.
2. The cutting height is not set
properly.
1. Check the mowing area.
2. Move the wheels to a higher
setting.
The mower does
not mulch properly.
1. Wet grass clippings are sticking to
the underside of the deck.
2. The mulching plug is missing.
1. Wait until the grass dries before
mowing.
2. Install the mulching plug.
The mower is hard
to push.
1. The grass is too tall, or the cutt
ing
height is too low.
2. The rear of the mower housing
and the blade are dragging in thick
grass.
1. Raise the cutting height.
2. Empty the grass clippings from
the grass catcher bag.
The mower vibrates
Mower turns off
during mowing.
1. The battery is not charged.
2. Grass or debris is jammed between
t
he blade and deck.
3. Cutting height is set too low.
1. Charge the battery.
2. Remove battery; check under deck
for jams.
3. Increase the cutting height.
at higher speed.
1. The motor shaft is bent.
2. The blade is unbalanced.
1. Stop the motor, disconnect the
mower from the power source,
and inspect it for damage. Repair
the mower before restarting. If the
vibration persists, call 1-888-356-
2258.
2. Call 1-888-356-2258.
If you still have questions or an unresolved issue after going through this troubleshooting guide, or
just want to speak to a Kobalt product expert, please call our Kobalt customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday - Friday.
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