One-Year Limited Warranty — USA and Canada (cont.)
of this warranty. Kohler Co. and/or seller disclaims any liability for
special, incidental or consequential damages.
Some states/provinces do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of special,
incidental or consequential damages so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights.
You may also have other rights which vary from state/province to
state/province.
This is Kohler Co.’s exclusive written warranty.
1. Troubleshooting Guide
NOTE: This troubleshooting guide is for general aid only. For
warranty service, contact your dealer or wholesale distributor.
Symptoms Recommended Action
1. Poor flush. A. Adjust the tank water level to match the
waterline.
B. Fully open the water supply shut-off valve.
C. Clear obstructions from the trapway, jet, or bowl
rim holes.
D. Clear obstructions from the waste line.
2. No flush. A. Reconnect the flapper chain to the trip lever or
flush valve.
B. Adjust the flapper chain assembly to remove
excessive slack.
3. The fill
valve turns
on/off by
itself
without the
toilet being
flushed, or
it runs,
allowing
water to
enter the
tank.
A. Adjust the flapper chain for proper slack so the
flapper closes.
B. Clean or replace the flapper if it is worn, dirty, or
misaligned with the opening.
C. Clean the area around the opening to allow the
flapper to seal.
D. Adjust the tank water level if it is too high.
E. Replace the fill valve if the valve float sinks.
Kohler Co. 5 1038740-5-D
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