Konica Minolta bizhub 5020i User Manual

Jammed pages are not reprinted
Action Yes No
a From the home screen, touch Settings > Device >
Notifications
> Jam Content Recovery.
b Select On or Auto.
c Apply the changes.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Printing problems
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 169

Konica Minolta bizhub 5020i Specifications

General

Brand	Konica Minolta
Model	bizhub 5020i
Category	Printer
Language	English