GUARANTEE OF PERFORMANCE
Thisfine KRUPSproduct is manufactured according to a rigidcode of quality standards, and,
with a minimumof care, should give years of satisfying service. However, should the need
arise for repairs or for replacement parts (within or after the warranty period) please do as
followsfor the most convenient, fastest service.
Note the Type Number # 868 of your KRUPS appliance. You will need this information
when callingour Customer Service Department.
Forparts orders or any other questions on how to operate your KRUPSproduct, call our
CUSTOMERSERVICEDEPARTMENTtoll free (Monday through Friday [except holidays]
from 9AMuntil4PM Eastern Standard Time) 1-800-526-5377 (in New Jersey call
[201]767-5600).
KRUPSCustomer Service
Robert KRUPS,North America
7 Reuten Drive
CLOSTER,New Jersey 07624
Pack up your appliance carefully to avoid damage in shipping and be sure to provide us
with the following information:
A.Yourname and address and type number of the appliance on the outside wrapping of
the packaging.
B.Tape a brief note to the body of the machine indicating:
1. Howlong you have owned it.
2. The nature of the problem.
IMPORTANT: ONLY SEND THE DEFECTIVE APPLIANCE. KEEP ALL REMOVABLE PARTS
AT HOME TO AVOID FURTHER DAMAGE IN TRANSPORT!
Wewillrepair or replace your KRUPSproduct without delay and send it back to you with
nochargeforshiPP!!:!9. .
Ifyou send us a receipt for the regular UPS or Parcel Post charges, we willeven
reimburse you for the shipping charges, within or after the warranty period.
On allrepair work to be done after the warranty period, our Customer Service Depart-
ment willbillyou for material and labor only.
Donot retum your appliance to the store. The KRUPSGuarantee of Performance pro-
gram has been designed to provide you with the best possible service using genuine
KRUPSparts.
Allrepair work and replaced parts willcarry an extended 90-day-warranty.
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KRUPSNorthAmerica, Inc.
7 Reuten Drive, CLOSTER, New Jersey 07624
0692/810/868
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