Kyocera ECOSYS M2035dn User Manual

10-2
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Symptom Check Points Corrective Actions
Reference
Page
The operation panel
does not respond
when the power
switch is turned on.
Is the machine plugged in? Plug the power cord into an AC
outlet.
—
Pressing the Start key
does not produce
copies.
Is there a message on the
Message Display?
Determine appropriate response to
the message and respond
accordingly.
—
Is the machine in Sleep
mode?
Press the any key on the operation
panel to recover the machine from
Sleep mode. The machine will be
ready to copy within 15 seconds.
2-7
Blank sheets are
ejected.
Are the originals loaded
correctly?
When placing originals on the
platen, place them face-down and
align them with the slit glass.
2-59
When placing originals in the
document processor, place them
face-up.
2-60
Printouts are too light. Is the machine in Manual
Density mode?
Select the correct density level. 5-11
When changing the default density
level, adjust the density manually
and choose the desired level.
—
Is the toner distributed evenly
within the toner container?
Shake the toner container from
side to side about several times.
9-5
Is there a message indicating
the addition of toner?
Replace the toner container. 9-5
Is the paper damp? Replace the paper with new paper. 2-46
Is EcoPrint mode enabled? Disable EcoPrint mode. 4-8
— Make sure the paper type setting is
correct the paper being used.
8-12
8-14
Printouts are too dark. Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
—
Is the machine in Manual
Density mode?
Select the correct density level.
5-11
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Photo]. 5-10
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality. 5-10

Kyocera ECOSYS M2035dn Specifications

General

Secure printing	Yes
Print technology	Laser
Duplex printing mode	Auto
Time to first page (black, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	6.9 s
Scan to	E-mail, FTP, SMB, USB
Scan drivers	TWAIN, WIA
Scanner type	ADF scanner
Grayscale levels	256
Maximum scan area	Legal (216 x 356) mm
Scan speed (color)	14 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Faxing	No
Digital sender	-
Printing colors	Black
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	Epson LQ, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Processor model	465S
Processor family	PowerPC
Maximum internal memory	1536 MB
Sound power level (standby)	27.6 dB
Sound pressure level (copying)	51.3 dB
Sound pressure level (quiet mode)	49 dB
Paper input type	Cassette, Paper tray
Total input capacity	300 sheets
Total output capacity	- sheets
Maximum input capacity	800 sheets
Total number of input trays	2
Maximum number of input trays	4
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Display	LCD
Product color	Black, White
Market positioning	Business
Display number of lines	5 lines
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	65 W
Power consumption (PowerSave)	3.7 W
Power consumption (average operating)	439 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Certification	TÜV/GS, CE
Sustainability certificates	Blue Angel, ENERGY STAR

Weight and Dimensions

Depth	430 mm
Width	494 mm
Height	448 mm