Kyocera ECOSYS M2635dn User Manual

10-14
Troubleshooting > Troubleshooting
Cannot send via SMB. Is the network cable connected? Connect the correct network cable
securely.
page 2-8
Have the network settings for the
equipment been configured properly?
Configure the TCP/IP settings properly. page 8-10
Have the folder sharing settings been
configured properly?
Check sharing settings and access
privileges under the folder properties.
page 3-10
Has the SMB protocol been set to [On]? Set the SMB protocol setting to [On]. page 8-13
Has [Host Name] been entered
properly?
*1
Check the name of the computer to
which data is being sent.
page 5-16
Has [Path] been entered properly? Check the share name for the shared
folder.
page 5-16
Has [Login User Name] been entered
properly?
*1 *2
Check the domain name and login user
name.
page 5-16
Has the same domain name been used for
[ Host Name ] and [ Login User Name ]?
Delete the domain name and backslash
("/") from [ Login User Name ].
page 5-16
Has [Login Password] been entered
properly?
Check the login password. page 5-16
Have exceptions for Windows Firewall
been configured properly?
Configure exceptions for Windows
Firewall properly.
page 3-13
Do the time settings for the equipment,
domain server, and data destination
computer differ?
Set the equipment, domain server, and
data destination computer to the same
time.
―
Is the screen displaying Send error? Refer to Responding to Send Error
. page 10-27
Cannot send via the e-mail. Is the E-mail send size limit set in the
SMTP server registered on the
machine?
Check the limit value is entered to "E-
mail Size Limit" of [E-mail] setting in
Command Center RX and change the
value as necessary.
page 2-51
The machine is emitting
steam in the area around the
paper ejection slot.
Check the room temperature to see if it
is low, or if damp paper was used.
Depending on the printing environment
and the paper's condition, the heat
generated during printing will cause the
moisture in the paper to evaporate, and
the steam emitted may look like smoke.
This is not a problem, and you can
continue printing. If the steam concerns
you, raise the room temperature, or
replace the paper with a newer, dryer
paper.
―
*1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
*2 You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Symptom Checkpoints Corrective Actions
Reference
Page

Kyocera ECOSYS M2635dn Specifications

General

Display	LCD
Product color	Black, White
Built-in display	Yes
Market positioning	Business
Display number of lines	5 lines
N-up printing	2, 4
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Borderless printing	No
Duplex printing mode	Auto
Time to first page (black, normal)	6.8 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17.5 ppm
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Printing colors	Black
Duplex functions	Print
Maximum duty cycle	20000 pages per month
Recommended duty cycle	1000 - 2500 pages per month
Replacement cartridges	TK-1150 (3.000 pagina's)
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PCL XL, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.9 s
Copy speed (black, normal quality, A4)	35 cpm
Processor family	ARM Cortex-A9
Compatible memory cards	SD, SDHC
Maximum internal memory	1536 MB
Sound power level (standby)	29 dB
Sound pressure level (printing)	51 dB
Sound pressure level (quiet mode)	47 dB
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	2
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	21 W
Power consumption (sleep)	1 W
Power consumption (copying)	661 W
Energy Star Typical Electricity Consumption (TEC)	1.47 kWh/week
Certification	GS, TÜV, CE, ISO 9001, ISO 14001
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scan speed (black)	40 ppm
Scan speed (color)	23 ppm
Image formats supported	JPEG, TIF
Document formats supported	PDF, XPS
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Maximum number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Cartridge type	TK-1150
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Package depth	555 mm
Package width	541 mm
Package height	572 mm
Package weight	25000 g
Cables included	AC
Included cartridge capacity (black)	1000 pages
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	412 mm
Width	417 mm
Height	437 mm