LECTRICEBIKES.COM | 602.715.0907 47
If you have any questions at all regarding the basic troubleshooting
below, reach out to Lectric eBikes customer support by email at
contact@lectricebikes.com, or call (602) 715-0907.
TROUBLESHOOTING
Bicycle will not turn ON.
Pedal assist or throttle
do not work.
Issue Most Common Solutions
1. Charge the battery until the light on
the charger turns from red to green.
This may take up to 8 hours.
2. Insert key in the battery and turn
counterclockwise to the ON position,
or until the key is parallel with the
frame. Then press and hold the
button to turn ON.
3. Follow the cable coming from the
display down to the quick plug. You
may need to unravel some of the
plastic wrapping to access it. With a
quick pull (do not twist), unplug the
quick plug, inspect both sides of the
plug, and reconnect by lining up the
arrows on both ends. After checking
the quick plug, press and hold the
button on the display control pad to
turn ON.
1. Check that the PAS level is set
between 1-5.
2. To test if PAS is working, do not
operate throttle.
3. To test if the throttle is working, do
not pedal.
4. Check all quick plugs.
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