Lenovo C24-20 User Manual

Appendix A. A-1
Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo Limited
Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. A Lenovo technical support representative can help you
determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the support
is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also
available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you
are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or Region Telephone Number
Argentina 0800-666-0011
(Spanish, English)
Australia 1-800-041-267
(English)
Austria 0810-100-654 (For local rate)
(German)
Belgium Warranty service and support: 02-339-36-11
(Dutch, French)
Bolivia 0800-10-0189
(Spanish)

Lenovo C24-20 Specifications

General

Panel type	VA
Color depth	8 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Pixel density	93 ppi
Response time	6 ms
Backlight type	W-LED
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	-
Native aspect ratio	16:9
Maximum refresh rate	75 Hz
Response time (fast)	4 ms
Supported video modes	1080p
NTSC coverage (typical)	72 %
Viewable size, vertical	296.46 mm
Contrast ratio (dynamic)	3000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
AMD FreeSync type	FreeSync
Product color	Black
HDMI version	1.4
DisplayPorts quantity	0
Tilt angle range	-5 - 22 °
Cable lock slot type	Kensington
Number of OSD languages	9
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	47/63 Hz
Power consumption (max)	23 W
Power consumption (off)	0.3 W
Power consumption (standby)	0.5 W
Power consumption (typical)	18 W
Cables included	AC, HDMI
Package depth	124 mm
Package width	633 mm
Package height	405 mm
Package weight	4870 g

Weight and Dimensions

Bezel width (side)	2 mm
Depth (with stand)	206.2 mm
Height (with stand)	403.9 mm
Weight (with stand)	3010 g
Bezel width (bottom)	23.4 mm
Depth (without stand)	54.4 mm
Width (without stand)	540.1 mm
Height (without stand)	328.5 mm
Weight (without stand)	2700 g