Lenovo ideapad 100-15IBD User Manual

Chapter 3. Troubleshooting
16
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Display problems
When I turn on the
computer, nothing appears
on the screen.
• If the screen is blank, make sure that:
- The AC power adapter is connected to the
computer, and the power cord is plugged into a
working electrical outlet.
- The computer power is on. Press the Power button
again for confirmation.
• If these items are set correctly, and the screen remains
blank, have the computer serviced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
• Restore backed-up files to your Windows
environment or the entire contents of your hard disk
to its original factory contents using the Lenovo
OneKey Recovery system. If you still see only the
cursor on the screen, have the computer serviced.
The screen goes blank
while the computer is on.
• Your power management is enabled. Do one of the
following to resume from sleep mode:
- Press any key on the keyboard.
- Press the Power button.
- Press the Windows button.
- Press F9 ( ) to confirm whether the backlight of
the LCD screen has been turned off.
Sleep problems
The critical low-battery error
message appears, and the
computer immediately turns
off.
• The battery power is getting low. Connect the AC
power adapter to the computer.
The computer enters sleep
mode immediately after
Power-on.
• Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable
range. See “Chapter 2. Use and care Information” in
the Lenovo Safety and General Information Guide.
Note: If the battery is charged and the temperature is within range, have the computer
serviced.

Lenovo ideapad 100-15IBD Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Bus type	DMI2
Stepping	F0
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel® Core™ i5-5200 Mobile Series
Processor socket	BGA 1168
Processor threads	4
Processor codename	Broadwell
Processor frequency	2.2 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.7 GHz
Processor operating modes	32-bit, 64-bit
ECC supported by processor	No
PCI Express configurations	4x1, 2x4
Thermal Design Power (TDP)	15 W
Configurable TDP-down frequency	0.6 GHz
Maximum number of PCI Express lanes	12
Pointing device	Touchpad
Island-style keyboard	Yes
Operating system architecture	64-bit
Internal memory	4 GB
Memory clock speed	1600 MHz
Internal memory type	DDR3L-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	1 x 4 GB
HDD size	2.5 \
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD±RW
Total storage capacity	500 GB
Number of HDDs installed	1
Display diagonal	15.6 \
Display brightness	200 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
On-board graphics card ID	0x1616
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 5500
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	16 GB
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	11.2
On-board graphics card dynamic frequency (max)	900 MHz
Battery capacity	32 Wh
Battery life (max)	4 h
AC adapter power	45 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Audio system	Dolby Advanced Audio
Speaker power	1.5 W
Front camera resolution (numeric)	0.3 MP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
Ethernet LAN data rates	10, 100 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity	0
Sustainability certificates	RoHS
Processor code	SR23Y
Processor ARK ID	85212
Processor package size	40 x 24 x 1.3 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	265 mm
Width	378 mm
Height	22.6 mm
Weight	2300 g